Patient Services Representative - Dermatology, Burbank
$30.36 - $43.49 per hourUniversity of California
Job Posting
Work Location: Burbank, CA, USA
Onsite or Remote Fully On-Site Work Schedule Monday - Friday 8:00-5:00
Salary Range: $30.36 - 43.49 Hourly
Employment Type 2 - Staff: Career Duration Indefinite Job # 31140
Primary Duties and Responsibilities
We are seeking an experienced professional with a strong background in authorization processing and working knowledge of various medical insurance plans to support Burbank Dermatology. This role is primarily focused on insurance authorization processing and serves as back-up support for surgical coordination. The position plays a key role in ensuring timely approvals and supporting smooth surgical operations for a multi-specialty clinic. Responsibilities include, but are not limited to:
- Process and track insurance verifications and obtain required prior authorizations
- Communicate with insurance providers to ensure timely approval and resolve authorization-related issues
- Serve as a resource to patients regarding insurance coverage and requirements
- Provide back-up support for coordinating and scheduling patient surgical procedures
- Assist with scheduling pre-operative testing and related appointments as needed
- Collaborate with physicians, clinical staff, and external facilities to support efficient workflow
- Provide general administrative support to ensure smooth daily operation
Pay Range: $30.36 - $43.49 hourly
Job Qualifications
Our ideal candidate will have strong background in authorizations, referral coordination, and direct collaboration with providers, ideally gained within a fast-paced medical setting, who can effectively navigate complex clinical environment.
Required:
- Skill in setting priorities which accurately reflect the relative importance of job responsibilities
- Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
- Ability to creatively integrate competing demands into a productive working environment.
- Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
- Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
- Ability to provide coverage for Community Clinics as assigned.
Preferred:
- Knowledge of specific specialty practice and workflows
- Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs.
- Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
- Familiarity and knowledge of authorization process & managed care programs
Vacancy posted 5 days ago
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