Patient Service Representative I - Radiation Therapy
Cedars Sinai
Job Description
Grow your career at Cedars-Sinai!
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation's Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals!
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing in this role?
The Patient Service Representative I (PSR I) plays a vital role in facilitating patient care. This role primarily involves answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals. The Patient Service Representative I demonstrate professionalism and productivity while maintaining a positive interaction with our patients.
Primary Duties and Responsibilities:
- Assists in patient check-in and check-out procedures, ensuring all necessary forms are completed and signed.
- Collects copayments and verifies insurance eligibility with an understanding of basic healthcare insurance benefits.
- Updates patient demographic and insurance information in the CS-Link system accurately and timely.
- Schedules and coordinates patient appointments under supervision.
- Assists in managing physician schedules, handling patient/provider correspondence as directed.
- Provides general administrative support, including answering phones, routing calls, and managing medical records.
- Coordinates and manages patient referrals and authorizations, ensuring that patient interactions comply with healthcare regulatory standards and Cedars-Sinai Medical Center's best practices.
- Contributes to maintaining a clean and safe environment in the reception and waiting areas.
Qualifications
- High School Diploma/GED - Required.
- At least 6 months experience working with insurance companies and obtaining authorizations - Preferred.
About Us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars-Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the Team
Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
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