Office Staffing Assistant: Customer Service Representative

Staffing Assistant

ProLogistix is looking for motivated and experienced customer service reps in Ontario area! Shift: Monday-Friday 8AM-5PM Pay: 24

Job Duties

Assist customers and business partners via telephone and email

Customer service

Word/Excel a must

Data entry

Answer phone calls

Copying and filing documents (use a scanner/printer)

Experience with Microsoft Office programs such as MS Outlook, Word, and Excel.

High school diploma or equivalent

Strong customer service skills and the ability to satisfactorily resolve issues

Solid ability to multitask with exceptional organizational skills

Competencies (Skills & Knowledge You'll Bring)

2+ years of administrative experience in a busy office environment.

Excellent customer service skills, including the ability to react appropriately in stressful situations and deal with difficult customer or vendor situations diplomatically.

Able to switch tasks throughout the day, prioritize and manage repetitive tasks in a fast-paced environment.

Communicates information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication.

Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives.

Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively.

Experience using various technology platforms to drive effective decisions.