CX Systems Architect: Zendesk CRM & Automation Lead
Horatio
Horatio is seeking a CX Systems Architect to build the infrastructure defining customer connections. In this role, you will not just manage settings but design the modern customer experience. This includes leading the configuration and optimization of CRM environments, primarily Zendesk, and acting as a strategic liaison between operations and engineering. The ideal candidate will have 3–5 years of CRM administration experience, exceptional communication skills, and proven project leadership. Join us to create elegant workflows and see your designs come to life! #J-18808-Ljbffr Horatio
- CX Systems Architect (CRM Administrator) The Mission We are seeking a CX Systems... ...customer experience. You will lead the design, configuration,... ...environments (primarily Zendesk) to ensure they are intuitive... ...and Chatbots. Workflow Automation: Build and refine the engine...ZendeskCRMRemote job
- ...building the modern system of homeownership... ...Listing Partner Manager leads a team of licensed... ...accurate CITY/CRM hygiene, use of TC... ...the CRM migration (Zendesk is sunsetting): evaluate... ...where AI or automation can reduce LP handle... ...T & E, Brokerage, CX, and Tooling/Product...ZendeskCRMWork at officeFlexible hoursShift workAfternoon shift
$24 - $25 per hour
...Keeps accurate data and notes in the CRM database for client information and details... ...client requests as quickly as possible (Zendesk) Learns company content in order to correctly... ...software skills including Microsoft Office, Google Suite and Mac operating systems...ZendeskCRMHourly payWork at office- ...Act to ensure that there are effective and efficient systems in place of handling complaints and compliments. Senior... ...in QA, coaching, and KPI management ~ ERP/CRM experience preferred (Great Plains, Zendesk, 4Voice) Work Environment: This position is primarily...ZendeskCRM
- Contact Government Services, LLC is seeking an IT Systems Architect to lead PEGA-focused teams, translate business needs into scalable solutions, and drive delivery with an enterprise vision. The role emphasizes mentoring, standards development, and reusable component design...Suggested
- ...September 2023, which has quickly become one of the leading fantasy sports pick \"em\" products in the U.... ...while keeping meticulous records in a CRM. Nice to Have Experience using CRM platforms (like Salesforce or Zendesk) or internal back-office tools to manage player...ZendeskCRMLive inShift work
$115k - $130k
That British Chick is sourcing a Freelance CRM and Lifecycle Marketing Lead for Royal Caribbean Group in Miami. This strategic role focuses on lifecycle marketing strategies, requiring strong CRM expertise and experience with Salesforce Marketing Cloud. The position is...CRMFull timeContract workFreelanceRelocationMonday to Thursday- ...Studio Lead Studio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are... ...Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE). Maintain a clean and tidy studio. Process retail...CRMDay shiftAfternoon shift
- 3300 Burger King Company, LLC is seeking a Manager for CRM & Personalization in Miami, Florida. This role involves leading the evolution of customer relationship marketing strategies and delivering personalized experiences across channels like email, SMS, and in-app messaging...CRM
- Ernst & Young is seeking an experienced enterprise architect to lead Microsoft Dynamics 365 Contact Center and Customer Service initiatives. You will shape architecture standards, oversee solution design, and guide client engagements while mentoring delivery teams in secure...CRM
- ...incentives About BunkerSec.com BunkerSec is a leading provider of Cyber Security and Technology... ...sales teams. Familiarity with CRM tools (Salesforce, HubSpot, etc.) and sales... ...analytics. Knowledge of multi‑cloud, AI, and automation solutions. Bachelor’s degree in Business...CRMFull timeImmediate start
- ...inquiries. Manage and prioritize the Client Support inbox (Zendesk), ensuring rapid, accurate, and professional responses. Answer... .... Document all client interactions accurately within the CRM system. Live Event & Virtual Event Moderation Moderate online...ZendeskCRMWork at office
$250k
...platform access forms for clients requiring system reinstatement (e.g., CEO access).... ...Management Sort and prioritize incoming Zendesk communications, escalating urgent matters... ...Docs). Experience with HubSpot or other CRM platforms preferred. Working knowledge...ZendeskCRMFull timeWork at officeLocal areaImmediate start- About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity... ...efficiently manage, secure, and automate their IT environments, driving... ...translating business processes into scalable system workflows, improving CRM adoption and data quality, and...CRMWorldwide
$130k - $155k
WellMore Holdings seeks a Lifecycle Marketing Lead to oversee retention strategies at Primal Harvest, focusing on customer journeys and multi-channel integration. Key tasks include managing end-to-end lifecycle marketing across email, SMS, and subscriptions, supported...CRMRemote job- ...seeking an experienced professional in Miami, FL, to coordinate and lead proposal development for complex infrastructure projects. This... ...degree in a related field, and proficiency in Microsoft Office and CRM software. Experience in the AEC industry is preferred. #J-18808-...CRMWork at office
- ...& management, and compliance automation—collapsing the stack and giving... ...a Manager, GTM Operations to lead the GTM Operations (RevOps) function... ...the team responsible for the systems, data, and processes that keep... .... You understand how the CRM is structured, where data breaks...CRM
- ...Manager, Brazil role at Panaya . Who are we? Panaya is a leading provider of ERP and CRM Change Intelligence and Smart Testing solutions. Our... ...driven Smart Testing, Panaya provides deep insights and automation that enable organizations to identify dependencies, accelerate...CRM
- ...endpoint security & management, and compliance automation-collapsing the stack and giving IT &... ...and performance-driven team. You will lead onboarding and enablement at scale, drive... ...~ Experience with tools like HubSpot, Zendesk, Jira, or similar ~ Customer-first mindset...ZendeskFull timeWork at office3 days per week
- ...Job Description About Us: OneNest is a leading technology company that provides... ...qualified leads and opportunities using CRM tools. Provide market feedback and competitive... ...software (e.g., Salesforce, HubSpot) and sales automation tools. Ability to work...CRMContract workRemote workFlexible hours
- Join our team as a Lead, Commercial Programs at Royal Caribbean Group and shape the execution of our commercial strategy across revenue... ...(conversion, NTR, load factor, APD/APCDs, channel mix, lifecycle/CRM KPIs). Advanced Asana skills plus strong PowerPoint/Excel (or Google...CRM
$70k - $80k
...support pipeline generation. Deal Advancement Lead early-stage commercial conversations and help... ..., or strategic partners. Familiarity with CRM management, pipeline reporting, and outbound business development systems. Exposure to partnership-led growth,...CRMFull time- ...Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses... ...using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools... ...Must have a strong understanding of how CRM systems work. Excellent communication and...ZendeskCRMRemote workFlexible hoursNight shift
- ...improving the global financial system and creating greater economic... ...seamless campaign execution and automation. You'll work closely with... ...senior executives. Manage the lead pipeline from initial contact... ...their integration with Salesforce CRM. Develop and manage email...CRMFull timeWork at officeLocal area
- The Order Management Team Lead is responsible for ensuring the accuracy, integrity, and timely execution of complex post-sale customer... ...Finance A/P and A/R departments. Understanding of ERP and CRM business systems, or similar Preferred Education/Certification/Experience 4...CRMContract workWork at officeRemote work
- ...career opportunity for a full-time Lead, Business Analystreporting to... ...QA processes (manual and automated) to validate tagging accuracy... ...architecture, tag management systems, and pixel tracking ~ Experience... ...Familiarity with CDPs, CRM integrations, and cross-channel...CRMFull time
- ...New Neighbor Success Lead At Flow, we're reimagining what it means to live... ...learning the foundational actions and systems that shape our resident experience.... ...-forward mindset; confident using CRM systems, dashboards, automation, and workflow tools. ~ Exceptional...CRMContract workWork at officeLocal areaFlexible hours3 days per week
$62k - $108k
...Development Coordinator/Miami Office Engagement Lead to support business development activities... ...account activities, maintain pipeline and CRM data, support pursuits and proposals,... ...sales data within CRM and sales tracking systems Conduct client, market, and procurement research...CRMFull timeWork at officeLocal area- A government service technology company in Miami is seeking a Cloud Systems Architect to engineer and support public, private, and hybrid clouds. Candidates should possess a strong understanding of cloud technologies including AWS and Azure, with the ability to manage security...
- ...seeking a Senior Customer Experience Operations Analyst to own CX metrics dashboards across Professional Services, Customer Success... ...You’ll consolidate data from Salesforce, Gong, and proprietary systems, building a scalable CX data framework while partnering with IT...Remote job
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