Billing Administrative Assistant

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future. We invite you to explore the position below and to submit your application to join our team! The Billing Administrative Assistant is responsible for billing support functions under the guidance and support of department leadership. The Billing Administrative Assistant is an integral part of the billing team and will perform a wide variety of tasks and deliver a high level of customer service, while consistently maintaining excellent work product. Essential Duties and Responsibilities: Perform tasks associated with client billing utilizing accounting software, some with close supervision and others that will require more detailed training and have minimal supervision once training is complete. Monitor and distribute requests submitted to the general Billing Inbox, assuring assignments are equally shared across the team and responses are provided promptly and with a focus of strong client service. Respond to ad-hoc matter level Alerts for the team, such as requests for specific administrative updates for client matter files within the existing systems. Complete basic billing edits to current system information, such as adding Phase/Task codes to time entries and correcting client address information, to ensure the Billing Specialists can focus on resolution of more complex requests and overall accuracy of data within the system. Support billing team with administrative tasks that will impact client billing. Collaborate with resources inside and outside the firm as appropriate to complete billing projects or tasks. Assist in fostering an environment of superior customer service, collaboration, commitment, and team spirit. Knowledge, Skills and Abilities: Demonstrate a willingness to learn and develop skills. Demonstrate a “can do” attitude and initiative to assist on a variety of projects. Demonstrate good communication skills with the ability to work professionally with internal and external clients. Strong working knowledge of Microsoft Office Suite products including Word and Excel. Ability to quickly learn and utilize sophisticated billing software. Understanding of general accounting principles and practices. Ability to manage multiple projects in a deadline driven environment. Ability to use sound judgement and good discretion. Demonstrate the ability to work independently and reliably as well as within a team environment. Occasional overtime may be required. Education and/or Experience: Bachelors degree, or any combination of training, skills, and experience necessary to perform the responsibilities of the role. Minimum of one (1) year of experience in an administrative support role. Experience in a law firm preferred. #LI-Hybrid The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19. This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs. This position description does not constitute a written or implied contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice. If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at View email address on click.appcast.io. Equal Employment Opportunity Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law. Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience. Hiring Salary Range: $43,000.00 - $75,000.00 About Us Your experience is our difference. We aim to make a tangible and lasting difference for you and your business. As a client of our firm, you can expect us to be ahead of the curve in your industry, start closer to the right answer on your issue, and create more value. What drives you, drives us. Troutman Pepper Locke helps clients solve complex legal challenges and achieve their business goals in an ever-changing global economy. As a firm of more than 1,600 attorneys in 35 offices in the U.S., UK, and EU, including the 10 largest U.S. legal markets, we serve clients ranging from multinational companies to new market entrants across all major industry sectors, and offer differentiated experience in energy, financial services, health care and life sciences, insurance and reinsurance, private equity, and real estate. We put clients first. This service ethic manifests itself in everything we do, including through Troutman Plus, our market-leading client value program. Through Troutman Plus, we collaborate with clients to understand their unique needs and deliver customized solutions that add real value to their business. A true service culture thrives on an inclusive environment of mutual support and collaboration — values we emphasize at every level of our firm. Delivering the best service to you depends on a work environment that embraces respect, inclusiveness, and teamwork, empowering every individual to contribute. The best ideas emerge when everyone has a seat at the table. Corporate responsibility is central to our mission as we reach out to the communities we serve in meaningful partnerships and pro bono work. Individuals and groups firmwide contribute time and talent to the civic, cultural, charitable, educational, and professional organizations that matter to them.