Office Support Clerk

Office Support Clerk Location: Ellis Preserve - Newtown Square, PA Schedule: Full-Time, Day Schedule (Hourly Rate) Compensation: $17.00 - $22.46 Why This Role Matters In this role, you help keep the revenue cycle running smoothly by ensuring accurate and timely clerical support across Central Business Office and Single Billing Office teams. Your attention to detail directly supports efficient billing operations and helps ensure patients and payers are processed correctly and on time. Benefits & Perks Up to 120 hours (3 weeks) of paid time off annually Comprehensive medical, dental, and vision coverage 100% Employer-Funded Pension Plan + 403(b) Match Tuition reimbursement up to $6,000 annually Professional development, training, and certification support Employee discounts on services and activities Free employee parking What You’ll Do Provide clerical and administrative support to Central Business Office and Single Billing Office staff Assist with processing, organizing, and maintaining accurate financial and patient account documentation Support revenue cycle workflows using automated patient accounting systems, including Epic Resolute (preferred) Apply knowledge of insurance contracts, billing regulations, and medical terminology to daily work Utilize HCPCS/CPT/ICD-10 and revenue codes as needed Use Microsoft Office applications to support reporting, documentation, and communication needs Collaborate with team members to resolve issues and ensure timely workflow completion What You Bring Required: Highschool diploma or GED Equivalent required One year of experience in office or clerical work strongly preferred Experience with automated patient accounting systems preferred; EPIC Resolute Experience is a plus Proficiency in Microsoft Office Knowledge of insurance contracts, billing regulations, and medical terminology preferred Familiarity with HCPCS/CPT/ICD-10 and revenue codes preferred Strong communication, analytical, and organizational skills Preferred Certifications: Certified Revenue Cycle Specialists (CRCS) American Association of Healthcare Administrative Management (AAHAM) Certified Revenue Cycle Representative (CRCR) Healthcare Financial Management Association #J-18808-Ljbffr