Event Planning Coordinator at Hyatt Hotels Cambridge, MA

Description The Event Planning Coordinator supports the execution of meetings, conferences, weddings, and other special events held at the hotel. This role bridges client expectations with operational excellence, ensuring all details, from initial booking to final billing, run seamlessly and deliver exceptional guest experiences. What You’ll Do Event Coordination Work closely with clients to gather event requirements, preferences, and budget details. Prepare event orders, banquet event sheets (BEOs), and room setups in coordination with internal departments. Serve as a point of contact before, during, and after events to ensure smooth execution. Coordinate with the kitchen, banquet, front office, and housekeeping teams to fulfill event requirements. Conduct site inspections and assist in client walkthroughs. Administrative & Sales Support Maintain event files, contracts, and correspondence with clients. Support the sales team in preparing proposals and event quotations. Manage event calendars, track deposits, and assist with billing and payments. Compile post-event reports and gather guest feedback for continuous improvement. Guest Relations Anticipate client needs and ensure prompt, courteous responses. Resolve on-site event issues efficiently and professionally. Promote the hotel's facilities and services to encourage repeat and referral business. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Why Chose Hyatt? At Hyatt, your success matters. We offer: Competitive Salary: $20.00/hour Health Benefits: Medical, dental, and vision insurance starting after just 30 days Perks & Discounts: Free and discounted room nights Friends & family rates at Hyatt properties Discounts on food and beverage Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace) Work-Life Balance: Paid time off, including new child leave Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan Growth Opportunities: Tuition reimbursement and robust training programs Everyday Conveniences: Meal credit for employees Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you'll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR™ Accreditation, TripAdvisor's Travelers' Choice Award, and recognition as a 2024 Healthiest Maryland Business - Standout. Qualifications Bachelor's degree in hospitality management, Event Planning, or related field (preferred). 1-3 years of experience in event coordination, preferably in a hotel or hospitality environment. Strong organizational and multitasking skills with excellent attention to detail. Exceptional communication and interpersonal skills. Proficient in Microsoft Office Suite and event management software (e.g., Delphi, Opera). Flexible to work evenings, weekends, and holidays based on event schedules. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr