Account Director

Director Of Marketing Operations

This is a hybrid position. 3-4 days per week in the office in West Chicago, IL or Southfield, MI are required. We are seeking a detail-oriented and execution-focused Director of Marketing Operations to support the SVP, Client Service on a confidential strategic client engagement. This role will help drive operational discipline across invoicing, client approvals, project status management, budgeting, and forecasting.

Responsibilities:

• Client Invoicing & Financial Operations
• Approval Management & Governance
• Project Management & Status Reporting
• Budgeting, Forecasting & Business Visibility

Qualifications:

• 5+ years of experience in marketing operations, account operations, client service, finance operations, project management, or a related role.
• Experience managing invoicing, approvals, budgeting, forecasting, or operational reporting in a client-facing environment.
• Strong attention to detail with the ability to review financial documentation and identify discrepancies or missing information.
• Excellent communication and stakeholder management skills, including comfort engaging directly with client contacts.
• Proven ability to manage multiple priorities, track details, and drive follow-through in a matrixed organization.
• Proficiency with Microsoft Office tools, especially Excel and PowerPoint; experience with project tracking or financial systems preferred.

Key Competencies:

• Operational discipline and process ownership
• Invoice accuracy and financial accountability
• Client-facing communication and issue resolution
• Project management, status reporting, and follow-through
• Budget tracking, forecasting support, and analytical thinking
• Cross-functional collaboration and executive support

What Success Looks Like:

• Invoices are accurate, supported, approved, and submitted through a clear and consistent process.
• The client has a reliable point of contact for billing questions, approvals, and status updates.
• Leadership has timely visibility into project status, financial progress, forecast impacts, and open decisions.
• Risks, blockers, and approval gaps are identified early and managed with clear ownership and next steps.
• The engagement operates with strong process consistency, documentation, and client confidence.

Additional information:

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• Work Your World Program encouraging employees to work from anywhere
• Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future. The Company cannot offer employment to F-1 (student) visa holders who require employer sponsorship in the future or cannot work now on a full-time basis. Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io. All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $97,375.00 - USD $139,965.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/7/2026.