SERVICE COORDINATOR

Service Coordinator

The Arc of South Florida Inc. is a nonprofit private agency serving the community since 1953. Our mission is to ensure the rights of all persons with intellectual and developmental disabilities through effective advocacy and to provide specialized programs and services to help clients lead meaningful and fulfilling lives. Are you looking for a job where what you do makes an impact in your community? Are you seeking a position that makes you feel good about the work you do every day and where you know you are making a difference, even behind the scenes? Working at The Arc is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, passion, and commitment to helping people with disabilities, families, and the community, you might be what we are looking for.

The Service Coordinator acts as a liaison between the program staff, families, the M-DCPS Pre-K Exceptional Student Education department, and the local Early Steps program. The key responsibilities are tours and enrollments of potential families, conducting official Family Support Plan meetings for the child/family including periodic updates, transition meetings, and exit staffings. Service Coordinator is responsible for writing case notes for both tracking of activities and for Medicaid targeted case management billing.

Responsibilities and Duties:

1. Client Records
   • Keep papers for screening and staffing organized and in good supply.
   • Make and keep a supply of Screening Packets available.
   • Obtain and input data documents for each child: immunizations, physicals, OT/PT doctor referral forms, etc., up to date.
   • Make written and phone requests of parents in order to secure outdated documents and to give advanced notice of expiring documents.
   • Review post-screening files and complete the current and birth demographics forms and complete Chart Review and Pre-Staffing Checklist for our use.
   • Make and send copies of documents and forms to MDCPS, the EIP's, the classrooms and main office as needed and requested.
   • Translate letters and forms into other languages as needed. Also, assist with translation of conversations as needed.
   • Work with the Children & Youth (C&Y) Administrative Office as needed.
   • Write and record case work progress notes and turn in monthly to the C&Y Administrative Office.
   • Other duties that are assigned.
2. Interactions with Families
   • Maintain positive interactions with families at all times.
   • Attend most parent/guardians education and support activities, i.e. Open House, Parents Night.
   • Participate in staffing meetings to transition children and out of the program.
3. Interactions with staff
   • Cooperate with co-workers.
   • Follow recommendations and requests from supervisors including teachers, social workers, nurse, school principal and program director.
4. Training
   • Complete initial orientation provided by program.
   • Participate in on-going, in-service trainings.
   • Attend required trainings through contract agreements of the Agency.
5. Other
   • Participate in fund-raising activities and agency events throughout the year.
   • Present a positive image of Arc to the community.
   • Maintain organization of the School by filing paperwork, storing equipment and organizing supplies.
   • Attend community meetings needed for contract compliance and by Department Head's directive.
   • Follow all Arc, South Florida policies and procedures.
   • Perform other related and additional duties as needed.

Qualifications:

• Bachelor's Degree in Social Work, Psychology, Education or related field
• Florida Early Steps Service Coordinator Credential within 90 days of hire
• Experience working with families with infants and/or toddlers with disabilities is preferred
• Bilingual English/Spanish is a requirement

What we offer:

• Professional Training Opportunities
• Medical, Dental, and Vision Plans
• Paid Holidays, Vacation, Sick, and Bereavement
• Life Insurance
• Several Supplemental Insurance Policies
• Retirement Plan
• Family friendly environment
• The Opportunity to Make a Difference in the Community and the Organization

Job Type: Full-time

COVID-19 considerations: The Arc of South Florida, Inc. follows all DCF and CDC guidelines for COVID safety.

EEOC: The Arc of South Florida inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.