Administrative Medical Assistant

Medical Assistant Full-Time | Financial District, Manhattan, NY Who We Are Since 2012, New York Ketamine Infusions (NYKI) has helped patients struggling with mental health conditions by providing personalized ketamine infusion treatment. Our caring and supportive team is committed to delivering compassionate, high-quality care in a private, comfortable setting. Medical Assistant Full-Time | Financial District, Manhattan, NY Who We Are Since 2012, New York Ketamine Infusions (NYKI) has helped patients struggling with mental health conditions by providing personalized ketamine infusion treatment. Our caring and supportive team is committed to delivering compassionate, high-quality care in a private, comfortable setting. With convenient locations in Manhattan and Melville, NYKI is dedicated to helping patients and their families find hope and discover that things can get better. Learn more about us at nyketamine.com. Our Why We believe in giving patients and their families hope for a better future. Every member of our team plays an important role in creating a supportive, welcoming environment where patients feel comfortable, respected, and cared for throughout their treatment journey. About The Role We are seeking a compassionate, dependable, and motivated Medical Assistant to join our team at our Financial District location in Manhattan. This full-time position combines direct patient care with administrative responsibilities and is ideal for someone who enjoys working with people, thrives in a team-oriented environment, and can manage multiple priorities in a fast-paced medical office. The Medical Assistant serves as an important point of contact for patients and helps ensure the clinic operates efficiently while providing an exceptional patient experience. Key Responsibilities Welcome patients and serve as a friendly, professional representative of the clinic. Manage incoming phone calls, patient inquiries, and appointment scheduling. Coordinate the patient scheduling cycle and help maintain an efficient daily schedule. Obtain and document patient vital signs accurately. Escort patients to examination and treatment areas and assist with patient flow. Prepare treatment rooms and complete room turnover between patients. Maintain accurate and timely patient documentation and electronic health records. Collect patient payments and assist with related administrative tasks. Maintain a clean, organized, and welcoming clinical environment. Communicate effectively with providers and other team members to support continuity of care. Follow established clinical protocols, privacy requirements, and office procedures. Identify opportunities to improve workflows and contribute to the overall success of the clinic. Perform other related duties as needed. The Right Person The ideal candidate is empathetic, patient-focused, and enthusiastic about making a positive difference in the lives of others. They are reliable, adaptable, proactive, and comfortable balancing clinical and administrative responsibilities. We are looking for someone who: Demonstrates compassion, professionalism, and a genuine commitment to patient care. Works collaboratively and contributes positively to a team environment. Communicates clearly and professionally, both verbally and in writing. Has strong organizational skills and excellent attention to detail. Can prioritize tasks and work independently with minimal direction. Is comfortable multitasking in a busy medical office. Demonstrates sound time-management skills and dependability. Is flexible, adaptable, and open to feedback and process improvements. Brings a positive, welcoming, and personable approach to patient interactions. Qualifications And Education Requirements High school diploma or equivalent required. Medical Assistant certification, diploma, or completion of a recognized Medical Assistant training program a plus. Previous medical office or healthcare experience preferred. Experience with electronic health records and appointment scheduling preferred. Strong communication, organizational, and customer service skills. Ability to handle confidential patient information in accordance with applicable privacy requirements. Work Location and Schedule Location: Financial District, Manhattan, New York Employment Type: Full-time with some weekends Equal Employment Opportunity NYKI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr SaVida Health