Travel Claims Customer Service Representative

Serving as the first point of contact for claimants, the full-time remote Travel Claims Customer Service Representative will independently process travel claims, assess coverage eligibility, and ensure a seamless experience through effective communication and customer service. Key responsibilities Independently process travel claims in accordance with associated policies Handle incoming and outgoing calls to claimants and suppliers professionally Maintain current knowledge of plans and apply this knowledge to claims processing and customer service Required qualifications Intermediate skill level in Microsoft Office programs Effective time management skills Ability to function independently within established guidelines Excellent interpersonal, verbal, and written communication skills Problem/issue resolution capability