Director, Product Management

Role Description

The Product Management Director will help define, execute against, and bring to market the product roadmap for our various proprietary software product applications. This role requires a keen understanding of our external clients’ and internal stakeholders’ needs combined with a deep technical understanding of our products and how they are used, to be a keystone between the business’ needs and product capability. This highly technical role spans strategic thought as well as tactical programs execution. This US-based position is remote and will report to the Senior Director, AI Product Management.

Responsibilities

• Own the Product Vision. Define and evolve the product roadmap across multiple applications, aligning with business goals and market needs.
• Facilitate strategy conversations and be a caretaker of the business’ product roadmap.
• Harvest and curate both external client inputs and internal stakeholder inputs, and synthesize those into discrete, prioritized requirement stories.
• Act as the voice of the customer turning those various inputs into coherent product requirements, and product positioning strategy.
• Manage the prioritized backlog of requests, ideas, and defects - and condition each into articulated tickets that are pushed into Engineering and QA.
• Define business cases, scope, market requirements, and acceptance criteria/success metrics for releases within the stated scope.
• Serve as Product Owner role through agile software development processes. Partner with UX design, development, data operations, architecture, QA, and IT Project Management to execute against organizational priorities.
• Create rapid prototype apps with AI to demonstrate front end design and user workflows.
• Support cross-functional operations team readiness (training, certification) as new products and releases are brought to market.
• Become a company expert on external buyers and user personas, including how they buy/use the products, buying criteria, and market forces.
• The ideal candidate must be a self-starter who can independently drive strategic product conversations, proactively gather and synthesize diverse inputs, and take full ownership of the product lifecycle from ideation through execution.

Other Duties and Responsibilities

• Evaluate 3rd party software providers’ technology and product messaging.
• Conduct and benchmark technical and positioning competitive analysis and communicate learnings across the organization.
• Generate original authored, external client- and internal stakeholder-facing featured article, selling and training content consistent with our positioning and highlighting key product features.
• Understand core usage metrics of all solutions within the defined scope. Understand core business metrics such as revenue, billed and unbilled labor hours, gross margins, etc.
• Support RFP/RFI responses.

Qualifications

• Must have 10+ years of professional experience, including 8+ years of progressive experience as a product manager.
• Must have a strong technical background – Python, React, Github, and agentic frameworks preferred.
• Experience with SaaS, AI / Machine Learning, information governance, or electronic discovery (eDiscovery) spaces.
• Must have experience in an agile software development environment in a Product Owner role with working knowledge of agile processes (preferably experience with the Scrum framework).
• Must be able to prove depth of knowledge in software development lifecycle.
• Must be able to demonstrate effectiveness at writing business requirements.
• Must have outstanding references.
• Preference working in global operations and selling organizations.

Other Requirements

• The Product Management Director is someone who thrives amidst the challenges of a fast-paced, start-up style environment (within the larger Consilio entity) where there is perpetually more to do than time will allow.
• This individual will need to be comfortable with owning the responsibility to balance competing interests, formulate opinions and engage in those activities that are of top priority in that moment.
• This person will also need to exhibit a spirit of innovation and has a natural eye toward how to evolve the business’ practices.
• This person must possess an entrepreneurial thread and must be comfortable pushing the boundaries beyond what has been historically done, and what others may be doing.
• The Product Management Director will be a positive change agent. Innovation comes with a responsibility to educate, convince, and drive adoption of new tools/technology and approaches.
• This individual will be a tireless agent of evolution as a champion for the new capabilities created through the software development engine.
• You are a strategic and highly progressive thinker with the ability to rapidly deliver quality analysis, content, and other deliverables when needed.
• Must demonstrate ownership of their product(s) and product domain(s) by speaking up promptly as the owner and authority in public forums – meetings and email/chat threads.
• Must be excellent at prioritizing work to that which is most meaningful and impactful to our business.
• Must show exceptional partnering skills, demonstrate ability to influence and facilitate change in a global organization.
• Must exhibit comfort demoing product and presenting in front of discerning external and internal audiences.
• Ability to rapidly master the understanding of complex markets and products.
• Must exhibit excellent communication and collaboration skills.
• Must be comfortable and poised when speaking with a variety of internal and external client stakeholders, at various levels of seniority.
• Must be able to assemble disparate data points into a unified, cogent vision of how the business ought to proceed.
• Strong project management and organizational skills. Capable of balancing multiple projects and goals. Detail orientation where it matters.
• Must show agility; as business needs change, so too must priorities and direction – to this role will require a general comfort with ambiguity and vagaries that are natural within our business.
• Must be accountable to the business for delivering excellent work-product to the business, winning advocacy both internally and externally for the growth initiatives this role will champion.
• Must show a high level of professionalism.

Location

• This is a remote position within the continental US; on-camera presence required for most virtual meetings.
• Must be able to travel up to 5% to Consilio offices, client meetings, events, or trade association events around the world.

Consilio’s True North Values

• Excellence - We strive to make every client our advocate.
• Passion - We DO because we CARE.
• Collaboration - We win together through teamwork and communication.
• Agility - We flex, adapt, and embrace change.
• People - We value, respect, and invest in our teammates.
• Vision - We create clarity of purpose and a clear path forward.