Director Of Operations

Company Description New York Home Care provides specialized therapeutic services directly to patients in their homes, including speech therapy, occupational therapy, and physical therapy. The organization serves both children and older adults, supporting skill development, rehabilitation, and overall well-being. Care plans are tailored to each individual’s needs, with a focus on promoting healthier, more independent lives. Therapists work closely with patients and families to deliver compassionate, high-quality care that makes a lasting impact with every session. Role Description The Director of Operations at New York Home Care is responsible for overseeing daily operational activities and ensuring efficient delivery of home-based therapeutic services. This on-site role, located in New York, United States, includes managing scheduling, service workflows, and resource allocation to support therapists and patients. The Director monitors performance metrics, leads process improvements, and collaborates with clinical and administrative teams to maintain high standards of care and service quality. The position also involves managing budgets, supporting compliance with relevant regulations, and addressing operational issues that affect patient experience and organizational efficiency. Qualifications Strong Operations Management skills, including experience optimizing workflows and overseeing service delivery. Demonstrated Analytical Skills to interpret operational data, track key performance indicators, and inform decisions. Team Management abilities, including leading cross-functional teams, coaching staff, and fostering collaboration. Proficiency in Budgeting and resource management to ensure financial sustainability and effective allocation of funds. Commitment to high-quality Customer Service, with the ability to address concerns and enhance the patient and family experience. Experience in healthcare or home care services is highly beneficial. Excellent organizational, communication, and problem-solving skills. Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; advanced degree is a plus. Familiarity with regulatory requirements and best practices in home-based care operations. #J-18808-Ljbffr