IT Coordinator

Title: IT Coordinator (entry level position with potential advancement) Reports to: Planning Director FLSA Status: Non-Exempt Full time (40-hour work week) Pay range: $48k to $55k Why Apply for the IT Coordinator Position? Impactful Role: Take on a position where your expertise directly influences the efficiency and innovation of our IT operations. What we offer: All-Encompassing benefits package: Matching up to 3% 401(k) plan (vested on day one of enrollment), three medical/dental insurance plans which includes two plans that are no cost to the employee, generous PTO of 3 1/2 weeks your first year, short-term disability, a flex spending account, employer paid life insurance with the option of adding spouse and children. Thirteen paid holidays. AFLAC specialty insurance. Life-Work Harmony: If you are seeking a career where your personal well-being is valued as much as your professional contributions, CareWell Services is the place for you. This is why we foster a supportive, hybrid culture to allow you to bring your best self to work. We offer a work environment to give you a balanced approach between your personal and professional life. Position Summary: The IT Coordinator will work with the Planning Director to administer agency information technology (IT) operations, ensuring the department provides efficient and effective technical support service. Key Responsibilities: Provide a high level of technical expertise in the implementation and maintenance of IT systems Responsible for relationship management and interface with IT vendors Develop recommendations and advise Planning Director on upcoming IT contracts, improvements, and budgeting Work to improve efficacy related to use, analysis, and extraction of data, reporting, and measurables needed by the agency Create and update user guides, procedures, and other written documentation for ongoing use End-user training for applications Work with Planning Director to create and keep current IT policies and procedures Maintain inventory of technology equipment and supplies Assist with technology training for staff, volunteers, and/or older adults participating in programs Maintain confidentiality of organizational and client informationi Support cybersecurity best practices and password management protocols Support special events with technology setup and troubleshooting Support achievement of agency mission and vision, and reflects its values in work behavior Education and Experience: Associate degree in Information Technology or related field, or equivalent combination of education, certifications, and experience. Minimum of 3 years of related experience in information technology or related filed considered. Required Skills: Possess the interpersonal skills and professionalism needed to effectively engage with co-workers, the public and assist participants. Flexible and adaptable in various situations and when interacting with many different personalities. Proficient in Microsoft Office Suite or related software. Ability to analyze and diagnose problems and work independently to solve them. Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to maintain confidential information. Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr Care Well