Technical Writer

Role Description

In this role, you will serve as the primary owner of technical and product documentation across both administrator and end‑user channels for a portfolio of AI‑powered enterprise workforce and skills products. You will ensure content is accurate, consistent, current, and easy to consume, while partnering closely with product stakeholders to prioritize updates and improve overall documentation quality. Your work will directly support workforce visibility, skills insights, and learning experiences by making complex product capabilities clearly understood and accessible.

Responsibilities

• Act as the primary point of contact for all documentation across learning (administrator) and support (end‑user) channels
• Edit, review, and refine documentation drafts for clarity, consistency, and accuracy
• Schedule, approve, and publish documentation updates across multiple platforms
• Manage page structure, navigation, and overall organization of documentation content
• Ensure consistent terminology, tone, and style across all published materials
• Source, update, and maintain screenshots and visual assets
• Draft video scripts to support documentation and learning experiences when needed
• Manage uploads and updates to centralized download repositories
• Identify and maintain accurate cross‑links to related or authoritative content; coordinate with partner teams as needed
• Conduct required accuracy, compliance, and freshness reviews on a regular cadence
• Partner with product leadership to align documentation strategy, priorities, and messaging (with product teams providing first drafts for new content)
• Proactively identify and implement opportunities to optimize and improve site documentation
• Draft and review internal posts and community‑facing announcements related to product updates
• Ensure alignment with established enterprise documentation and learning content standards before publishing
• Upload presentation materials and ensure documentation, blogs, and videos are properly linked on adoption and enablement pages

Stretch Responsibilities

• Assist with copy editing and writing talk tracks for product decks, deployment guides, and communication templates
• Draft posts for technical or product community blogs

Qualifications

• 3+ years of experience editing and reviewing technical documentation
• 3+ years of experience publishing and maintaining documentation for enterprise software or SaaS products
• 2+ years of experience supporting both administrative and end‑user documentation channels
• Proven ability to manage documentation lifecycle activities, including reviews, updates, publishing, and audits
• Strong attention to detail with a focus on accuracy, consistency, and usability
• Experience coordinating with product managers, engineers, or cross‑functional stakeholders
• Ability to manage multiple documentation updates simultaneously while meeting deadlines

Preferred Qualifications

• Experience supporting AI‑powered or Copilot‑style productivity tools
• Familiarity with skills, workforce analytics, learning platforms, or employee capability tools
• Strong understanding of using AI‑assisted tools to improve documentation creation, editing, and efficiency
• Experience aligning documentation with enterprise learning or developer documentation standards
• Comfort drafting lightweight scripts, announcements, or community‑facing content
• Experience proactively improving documentation sites for discoverability, structure, and usability

Salary Range

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $28 - $31.30 USD/Hourly.

Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range.

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: View email address on remotive.com

Location

Remote