Business Banking Relationship Manager

About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the communities we serve, and those who work with us. Here, you’ll find opportunities to grow and learn, connect with others, and build relationships. You’ll have the space and resources to grow into the best version of yourself because our number one investment is you. The main purpose of this job is to manage and service a portfolio of commercial customers, expanding, building, and maintaining strong customer relationships with a resulting high level of customer satisfaction. Essential Functions Utilize a high degree of critical thinking skills in managing a large portfolio of diverse and complex commercial relationships. Participate and target customer prospect calling activities with relationship manager as appropriate, especially those with active new credit opportunities. Serve as the primary advisor for a specific number of commercial relationships, ensuring a high level of customer satisfaction and retention. Work with the Team Leader on a semi-annual basis to assure that all appropriate products and services are being cross-sold to those relationships. Handle customer service requests for existing relationships, including loan renewals and modifications. Work with regional managers on credit requests, including general underwriting, loan structuring, negotiating/pricing, collateral, and industry/credit risk analysis. Complete all requirements of loan booking, including negotiating terms, reviewing loan documentation, and assisting in the closing process. Manage annual credit review schedule for the team of relationship managers. Prepare loan presentations and credit reviews as necessary. Handle reporting on loans, involving items such as past dues, documentation and collateral exceptions, financial performance updates, and portfolio profitability. Work with regional managers in the credit management of all watch‑list credits. Ensure compliance with all bank policies, procedures, regulations, and laws. Perform other duties as assigned. Knowledge, Skills & Abilities Strong knowledge of full range of commercial products, credit policies, procedures, and terminology. Valid driver’s license and meeting Commerce Bank’s driving record criteria. Excellent analytical and problem‑solving skills. Strong negotiation skills. Strong independent decision‑making skills with minimal management oversight. Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities. Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills. Ability to remain adaptable and resilient to all situations with an optimistic outlook and a positive influence aligned with our culture and core values. Intermediate proficiency with Microsoft Word, Excel, and Outlook. Education & Experience Bachelor’s degree or equivalent combination of education and experience. 5+ years of commercial banking experience. Compensation Reasonable estimate of base pay: $116,500 to $184,000, adjusted based on location, skill set, and experience. Eligible for performance‑based incentive plan(s) that correspond to meeting performance goals. Benefits Employer‑sponsored health, dental, and vision insurance. 401(k) plan. Life insurance. Paid vacation and paid personal time. Career development and education assistance. Voluntary supplemental benefits. Location 8001 Forsyth Blvd, St. Louis, Missouri 63105 Equal Opportunity Employer Commerce Bank is a proud Equal Employment Opportunity Employer and celebrates diversity. We do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability, age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable law. #J-18808-Ljbffr Mercantil Commerce Bank