Director of Revenue, US

Company Description

We are looking for a Director of Revenue to join our team at Ennismore and help lead the strategy for a collection of our US managed hotels.  Based in New York and reporting to the EVP of Revenue, you will ensure your portfolio of US properties maximize profitable room revenue and gains market share. You will be responsible to develop a team of top talented property leaders. You will be expected to be in the New York office a minimum of 2 times per week.

Job Description

What you'll do...

• Ensure that we maximize profitable room revenue through the optimization of segmentation mix, channel mix, inventory mix, and dynamic pricing strategies.
• Leverage marketplace reports such as STR, CBRE, Demand 360 etc, as well as internal trends, to present revenue and market share growth opportunities to your relevant teams
• Identify and communicate detailed opportunities per propriety (i.e. segment pace, booking window, length of stay tends, booking channel, etc.) utilizing FLYR dashboards and AI.
• Identify underperforming time periods and implement corrective action plans.
• Foster a data-driven, performance-oriented, team-focused culture.
• Support and advise on the weekly Revenue Meetings for your assigned properties.
• Emphasize the focus on maximizing business from direct channels while incorporating revenue management philosophies in collaboration with Sales, Brand, and Digital marketing leaders.
• Lead a team of property-level revenue team-members with a focus on developing their skillsets and unlocking their full potential.
• Thoughtfully review monthly property forecast per segment submissions while providing insights and guidance.
• Evaluate and support annual hotel room revenue budgets and maintain ongoing results analysis.
• Prepare property revenue team leaders for Ownership/Asset management meetings in addition to attending and contributing to the owner meetings.
• Collaborate with Sales to lead corporate negotiated, consortia, and Group strategy at a high level.
• Collaborate with Digital to lead metasearch, SEO/GEO, SEM strategy at a high level.
• Co-lead regional/brand offers planning and execution with marketing for your assigned hotels.
• Assist in ensuring that our current systems and processes meet group requirements and are utilized efficiently.  
• Plan effectively for future distribution system enhancements (migrations of PMS, CRS, RMS etc)
• Maintain strong relationships with key distribution partners (Expedia, Booking.com, etc)
• Optimize rate-parity for your assigned hotels and oversee processes related to rate shopping and parity checking tools for your assigned hotels.  
• Oversee channel management processes including rate loading and inventory management.
• Responsible for Revenue Management System (Ideas RMS) processes for assigned hotels. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration strategies and maintenance tasks related to the system.
• Accountable for the on-boarding and training of new revenue team members as well as facilitating systems/tools trainings for existing team members as needed
• Leadership for new hotel openings and transition hotels including playing an active role with the Development team to review new business opportunities

Qualifications

What we're looking for...

• You must be technically skilled with a strong understanding of systems and hotel operations.  Opera Cloud PMS, IdeaS G3 RMS, FLYR BI, Accor CRS (TARS) is strongly preferred.
• 5+ years’ experience in leading the Revenue Management function of multiple hotels. Prior experience in more than 1 market is required.
• You take ownership, solve problems, and make effective decisions.
• You are motivated and capable to utilize AI to improve processes.
• You are constantly innovating and are always looking at what we’re doing and thinking how we can do it better.
• You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once.
• You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines.
• You’re humble and open to ideas. We leave our egos at the door and help get it done.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• You embrace Ennismore’s values and live them each day.
• You are able to travel.

Additional Information

What’s in it for you…

• Ennismore’s values and fast-growing environment
• The opportunity to be yourself and collaborate with other bright minds in an open and innovative culture that values creativity
• The opportunity to challenge the norm and work in a rewarding environment, building global brands
• PTO, great healthcare, and discounts to hotels and restaurants globally
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work

Ennismore is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Base salary: $180,000 annually, commensurate with experience and qualifications.

About Ennismore

Our purpose is to Inspire Discovery.  Ennismore is a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. We are the largest & fastest-growing lifestyle & leisure hospitality company.

What we do

• We curate and manage unique properties and experiences in some of the most exciting destinations worldwide.

We create brands with meaning.

• Creating a brand with meaning gives us our core purpose and helps us break through the noise. We want to build long-lasting connections with our guests, creating brands and experiences that deeply resonate, through award-winning interior design and brand communications.

We make things happen

• We are agile and entrepreneurial, allowing us to adapt quickly to changes in the market, making things happen and staying ahead of the curve.

We innovate, deliver scale and growth

• We don't sit still; we are always evolving with new product innovations and destinations. Innovation and growth don't always go hand in hand. We want to make sure we're at that perfect intersection by staying close to consumers and ensuring we remain relevant with the help and feedback from our teams.

We care about the impact we leave

• We are about our team members, we care about the neighbourhoods we're in, and we care about the environment. We have initiatives in place that give back to our communities and reduce our environmental impact, but more are being put in place to help us achieve our goals.