Director of Revenue Operations

Job Description

Job Description

Reports to: CRO

Department: Sales

Work Location & Flexibility: We are headquartered in Washington, D.C. Although we have a strong preference for someone in the DC, MD, VA area, this role is eligible for remote work from the following states: AR, AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MN, NC, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TX, VA, WA, WI, WV, WY. If you live outside these states, unfortunately we’re not able to consider your application at this time.

Casepoint is looking for a strategic and hands-on Head of Revenue Operations to partner in scaling our end-to-end go-to-market engine. This leader will be responsible for driving alignment across sales, marketing, and customer success, ensuring we have the systems, data, and processes in place to deliver predictable, efficient revenue growth. You bring a strong point of view on how modern RevOps should operate—balancing analytical rigor with practical execution—and have a track-record of turning complexity into clarity.

You thrive in fast-paced, high-growth environments and are equally comfortable partnering with executive leadership as you are rolling up your sleeves to solve operational challenges. You have deep experience in forecasting, pipeline management, and GTM systems, and you know how to translate data into actionable insights that influence strategy and outcomes. Most importantly, you operate with a sense of ownership over the revenue engine—not just reporting on performance but actively shaping it.

Responsibilities:

• Lead and scale a globally distributed Revenue Operations function (U.S. and India), aligning sales, marketing, and customer success around shared processes, KPIs, and performance outcomes.
• Partner with executive leadership to drive go-to-market strategy, optimizing sales, marketing, and partner performance to maximize revenue growth and operational efficiency.
• Own the end-to-end revenue operating model, including KPI design, forecasting, pipeline management, and executive reporting for weekly, quarterly, and board-level insights.
• Own and evolve the go-to-market tech stack (CRM, marketing automation, data infrastructure), ensuring scalability, integration, and a single source of truth across the revenue lifecycle.
• Lead sales planning, including territory design, quota setting, budget management, capacity modeling, and incentive compensation structures aligned to revenue goals.
• Drive pipeline health, coverage models, and forecasting accuracy through rigorous inspection frameworks and scenario planning, improving revenue predictability.

What you bring:

• 10+ years of experience in Revenue Operations, Sales Operations, or Go-to-Market leadership roles within high-growth SaaS or technology organizations.
• Proven track record of building and scaling RevOps functions that drive measurable improvements in revenue growth, pipeline efficiency, and forecasting accuracy.
• Deep expertise in end-to-end go-to-market strategy, including sales planning, pipeline management, forecasting, and customer lifecycle optimization (acquisition, retention, expansion).
• Demonstrated ability to lead and develop globally distributed teams, fostering alignment across sales, marketing, and customer success.
• Strong executive presence with experience partnering with C-level leadership and delivering insights to boards of directors.
• Expertise in designing and optimizing GTM tech stacks (e.g., CRM, marketing automation, analytics tools) with a focus on scalability, integration, and data integrity.
• Advanced analytical skills with the ability to translate complex data into actionable business insights and strategic recommendations.
• Experience implementing data governance frameworks and establishing a single source of truth for revenue data.
• Proven ability to drive cross-functional initiatives, including pricing strategy, compensation design, territory planning, and headcount modeling.
• Experience leveraging automation and AI to improve operational efficiency and decision-making.
• Strong financial acumen, including experience with annual planning, budgeting, and revenue modeling.

• Excellent communication and stakeholder management skills, with the ability to influence and align teams across all levels of the organization.
• Strong financial acumen, including experience with annual planning, budgeting, and revenue modeling.

About Casepoint:

Casepoint empowers government agencies and enterprises to discover, secure, and activate defensible insights with confidence across their most critical legal, regulatory, and compliance workflows. From global enterprises to major federal agencies, including the Department of War, organizations rely on Casepoint to unify legal hold, eDiscovery, investigations, FOIA, regulatory, and compliance response together in one secure platform.

Built on an award-winning, cloud-native foundation with FedRAMP® High and DOD Impact Levels 5 (IL5) and 6 (IL6) authorizations, Casepoint combines purpose-built workflows with transparent, auditable AI and advanced analytics to help teams move faster, reduce risk, and maintain control under scrutiny. Through long-term partnership and responsive support, Casepoint works alongside customers to strengthen operations over time, ensuring lasting control, custody, and confidence in their data. For more information, visit

Secure AI-Powered Platform for eDiscovery, FOIA, Investigations and Compliance.

Unify eDiscovery, FOIA, and Compliance workflows in one secure, AI-powered platform. Respond faster, reduce risk, and gain full control over your legal and regulatory data.

Casepoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.