Project Manager (Managed Services)

Job Description

Travel To Clients As Needed

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No 3rd Party / C2C

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Highstreet seeks a Project Manager to support and lead the delivery of operational and ERP/HCM projects for our public sector clients . This resource must have strong communication skills and love speaking with clients, engineering, partner organizations, and our executive team.

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The everyday workload includes Oracle Cloud Infrastructure (OCI) engagements, PeopleSoft and E-Business Suite (EBS) initiatives, and broader legacy ERP/HCM enhancement and modernization projects. In this role, you'll coordinate project activities, manage client communication, and ensure successful execution across planning, testing, and go-live (or cutover, for on-premises and infrastructure engagements).

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You'll work closely with cross-functional teams, apply structured PMO processes, and help drive consistent, high-quality delivery across a mix of cloud, on-premises, and infrastructure environments.

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Responsibilities:

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Project Planning & Coordination

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• Develop and maintain project plans, schedules, milestones, and deliverables across ERP, HCM, and infrastructure (OCI) workstreams.

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• Align scope and requirements with Oracle Cloud, PeopleSoft, EBS, and OCI capabilities in partnership with solution architects and technical leads.

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• Maintain project documentation, logs, and repository structure (RAID, RTM, agendas, testing, etc.).

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• Incorporate process flow validation and transaction lifecycle checkpoints into project plans, including legacy system dependencies.

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• Support onboarding, project setup, and adherence to PMO templates and processes, including those specific to public sector engagements.

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Client & Stakeholder Management

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• Serve as the primary day-to-day contact for client communication, including public sector agency stakeholders.

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• Manage expectations around timelines, deliverables, risks, and change requests.

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• Lead recurring status meetings and ensure agendas and meeting minutes are posted.

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Team Leadership & Collaboration

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• Coordinate work across functional, technical, infrastructure, and QA team members.

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• Support onshore/offshore alignment and help resolve blockers or conflicts.

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• Review team progress, documentation, and performance against project expectations.

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Budget & Tracking

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• Monitor project budgets, burn rate, and staffing updates in partnership with project administrators.

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• Support forecasting and financial reporting activities.

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• Ensure testing scenarios reflect accurate transaction lifecycles and edge cases across both cloud and on-premises systems.

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Risk, Issue & Change Management

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• Log and track risks, issues, and action items.

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• Facilitate mitigation discussions and escalate items when needed.

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• Identify risks related to process breakdowns, incorrect accounting, or integration gaps across transaction flows, including legacy system constraints.

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• Support the change control process and ensure proper documentation of out-of-scope work.

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Testing, Cutover & Go-Live Support

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• Coordinate SIT, UAT, and testing documentation across ERP, HCM, and infrastructure projects.

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• Ensure test scenarios validate end-to-end transaction integrity, including accounting, approvals, integrations, and reporting outputs.

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• Ensure test cases, logs, and approvals are completed and tracked.

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• Support cutover planning, go-live execution, and post-go-live readiness for both cloud implementations and legacy system enhancements.

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Governance & Reporting

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• Provide regular project status updates using R/Y/G indicators and required client reports, including public sector-specific reporting requirements.

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• Ensure compliance with Highstreet's methodology and participate in internal QA/PMO checkpoints.

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• Help improve post-go-live handoff processes and lessons learned documentation.

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Requirements

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• Bachelor's degree in Accounting, IT, Business, or related field.

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• 2–5 years of project management experience, ERP, HCM projects a plus, and infrastructure implementations (cloud or on-premises).

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• Experience reviewing or supporting functional design documents (FDDs), process flows, or accounting mappings.

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• Strong organizational, communication, and stakeholder management skills.

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• Experience with project management tools (JIRA, MS Project, etc.).

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• Ability to coordinate cross-functional teams and manage multiple workstreams across cloud and legacy environments.

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• Highly detailed, multi-threaded, and high-energy, with the ability to manage multiple projects simultaneously.

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Preferred Experience

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• Experience with Oracle Cloud Infrastructure (OCI), ERP systems, reporting systems, and web applications.

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• Experience supporting public sector clients or government agency engagements.

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• Ability to “connect the dots” between business operations, system configuration, and downstream reporting impacts.

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• Familiarity with PMO governance, RAID management, and change control processes.

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• PMP, CAPM, or Agile certification is a plus

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Equal Opportunity/Affirmative Action Employer