Patient Care Representative
42 North Dental
Full-Time Patient Care Representative
This is a full-time patient care representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The patient care representative (dental receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the dental receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
- Interact with patients in a positive professional manner via telephone and in person
- Schedule and confirm appointments
- Review and educate patients on treatment plans and financial responsibilities
- Accurately confirm insurance benefits, communicate and collect patient payment obligations.
- Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
- Respond to and reply to requests for information
- Maintain strict compliance to HIPPA and patient privacy
- Perform other related job duties as assigned
Qualifications
- Excellent customer service skills
- Clear speaking and telephone voice
- Positive attitude and energetic personality
- Comfortable in computerized environment
- Ability to multitask
Vacancy posted 2 days ago
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