Administrative Assistant 1 (AA1) - Tacoma & Parkland Office Float

Administrative Assistant 1 (AA1) - Full-time/Permanent

Our vision is to ensure that "Washington State's children and youth grow up safe and healthy thriving physically, emotionally, and educationally, nurtured by family and community."

Location: Tacoma and Parkland Office. Region 5. This position will float between the Tacoma and Parkland Offices. Work duties will be performed in the office. Travel for training, attending meetings, and conferences may be necessary. Travel/driving related to motor pool management and filing court documents in person are requirements of this position.

Salary: $42,780 - $56,952 Annually.

The Department of Children, Youth, and Families (DCYF) is seeking an Administrative Assistant 1 (AA1) to join our team in Region 5. The Tacoma and Parkland Offices are looking for an energetic and passionate Administrative Assistant to float between the two offices! This position provides support to Social Service Specialists, Supervisors, and community partners. Our ideal candidate has office experience, excels in a fast-paced environment, thrives in multitasking, and effectively manages work priorities and deadlines. If you're looking for an opportunity for professional growth and development in a clerical role, apply today!

The Opportunity:

Within DCYF, this detail-oriented position involves a range of complex clerical tasks, routine duties, and recurring responsibilities. Multitasking, managing work priorities, meeting deadlines, and covering for other positions in the unit are aspects of the job. This clerical position will provide service for our staff members, community members, and the public who come into the office. This position will assist with a variety of tasks that have strict processing timelines. This position exercises specialized knowledge of DCYF programs and requirements, and exercises independent judgment in resolving written communication and clerical issues with discretion. This position will need to learn many different tasks and ensure they are processed correctly without errors. This position is expected to work with other clerical staff and will assist others when needed; clerical staff will be cross-trained to ensure timelines are met. Assisting each other with training methods will be expected of all administrative support staff. This position reports directly to the Office Manager and is expected to maintain confidentiality at all times.

Some of what you'll do:

• Provide reception duties.
• Screen calls and visitors.
• Maintain office procedures, standards, priorities, and deadlines while coordinating office operations.
• Apply knowledge of various DCYF regulations, rules, policies, and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers, answer inquiries, and provide information to internal and external customers.
• Create, edit, and review correspondence.
• Maintain court calendars.
• Troubleshoot standard office equipment such as multi-function device scanner, copier, fax machine, and other office equipment.
• Perform vehicle fleet management, including driving vehicles for service, repair, and cleaning.
• Maintain conference room schedules.
• Data entry into department databases, Excel, and other computer programs.
• Upload court orders; file court documents online and in person as required.
• Process background checks, disclosure, and discovery requests.
• Process Birth Certificate and Social Security Number requests.
• Prepare files for uploading to the document management system.
• Maintain electronic files and/or logging systems for databases.
• Provide backup to other Administrative Assistants for both Tacoma and Parkland field offices.

Required Qualifications:

High school diploma (or GED) and one year of office experience requiring keyboarding or typing. OR Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work. AND The ability to take action to learn and grow. The ability to take action to meet the needs of others.

Preferred/Desired Qualifications:

Previous experience with or demonstrative ability to:

• Operate a computer, keyboard, and use Microsoft Office products.
• Draft, edit, and send electronic correspondence.
• Navigate internet browsers and conduct research.
• Edit, proofread, and draft memos and other forms of written documents.
• Prioritize multiple assignments in an office environment.
• Effectively communicate with management, peers, clients, and the public.
• Work effectively in a diverse and fast-paced environment.
• Provide high levels of customer service.
• Operate vehicles for maintenance/repair transport.
• Handle inquiries and complaints promptly and professionally.
• Maintain confidentiality in all aspects of the job.

How do I apply? Complete your applicant profile and attach the following:

• Cover Letter
• Updated Resume

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway. The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

This position requires a minimum of at least two years of driving experience and a valid driver's license. This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

If you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at View phone number on click.appcast.io or email View email address on click.appcast.io. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at View phone number on click.appcast.io.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the Social Security Number before attaching any documents. For additional information on Veterans' Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.