Service Advisor

Job Description

Job Description

Hughes Motors Auto Repair

Yonkers, NY

Are you a driven, customer-focused Service Advisor who thrives in a fast-moving shop where your performance directly impacts your income?

Hughes Motors Auto Repair is a high-volume, well-established automotive repair center proudly serving Yonkers and the greater Westchester community. Built on honesty, precision workmanship, and a reputation for doing right by every customer, we’re growing—and we’re looking for a standout Service Advisor to grow with us.

This is more than a job. It’s an opportunity to step into a busy, respected shop where customers are already coming through the door—your focus will be delivering an exceptional experience, building trust, and turning every interaction into long-term loyalty.

• Earn $100,000–$120,000+ annually, with performance-based upside
• Busy, high-energy shop servicing 700+ vehicles per month
• Steady flow of customer opportunities—no sitting around waiting for work
• Paid vacation, PTO, and 100% employer-covered medical benefits
• Clear path for advancement and long-term career growth
• Ongoing training and professional development
• Supportive, team-oriented environment
• Modern shop using Tekmetric for streamlined workflow and communication

• Be the first point of contact—welcome customers and set the tone for an excellent experience
• Listen, diagnose needs, and guide customers through repair decisions with clarity and confidence
• Present estimates in a way that builds trust and makes decisions easy
• Communicate proactively so customers always know what’s happening with their vehicle
• Coordinate with technicians to ensure efficient, accurate, on-time repairs
• Manage repair orders and workflow in a fast-paced environment
• Create a customer experience that drives repeat business, referrals, and reviews

• Service Advisor experience preferred (automotive or dealership background a plus)
• Strong communicator who can build instant trust with customers
• Confident presenting recommendations and closing approved work
• Solid understanding of automotive repair and maintenance
• Highly organized with the ability to multitask under pressure
• Positive, professional, team-first attitude
• Experience with Tekmetric is a plus—but not required

The advisors who thrive at Hughes Motors are not order takers—they’re relationship builders. They take pride in helping customers make informed decisions, they move with urgency in a busy shop, and they understand that great service is what drives both reputation and income.

If you’re motivated, people-oriented, and ready to be rewarded for your performance in a high-traffic, high-trust environment, this is your opportunity.

Job Type: Full-Time
Pay: $100,000 – $120,000+ per year
Work Location: In Person