Fraud Operations Specialist

Responsibilities Assist in identifying unusual financial activity indicative of money laundering, financial fraud, and/or financial crime. Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform. Perform data‑driven analysis to identify vulnerabilities and proactively determine potential issues or areas for improvement. Analyze account and transaction history to detect and elaborate on fraud and anti‑money laundering (AML) typologies. Conduct holistic account and transaction monitoring in support of our BSA/AML and Sanctions programs. Coordinate fraud investigations and recoveries with counterpart firms. Present findings of investigations to various stakeholders within the firm. Create, implement, and update policies and procedures to develop our anti‑financial crime and transaction monitoring program. Research fraud, identity, and user behavior to contribute to rules, models, and other detection systems. Maintain subject‑matter expertise and ensure work adheres to applicable regulations, policies, and procedures. Assist in identifying process improvements and automation opportunities. Cross Functional Coordinate with Financial Crimes Compliance to ensure cases are properly escalated for investigation and SAR filing consideration. Partner with Engineering teams to implement automated solutions. Work with product teams to develop new data‑driven controls for optimizing user experience while detecting and preventing fraud. Work with the support team to resolve client inquiries. Requirements 1–3 years of fraud investigations experience in the financial services industry. Strong research and investigation skills, including synthesizing large amounts of information and evaluating transaction data. Experience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud. Ability to manage competing priorities and adapt quickly in a dynamic, fast‑paced environment. Strong attention to detail and ability to produce accurate, well‑documented work. Ability to make sound, risk‑based decisions with limited information. Excellent written and verbal communication skills. Strong collaboration skills and ability to work effectively with cross‑functional teams. Demonstrated curiosity and a proactive approach to identifying patterns and emerging risks. Preferred Qualifications Experience with disputes and knowledge of Reg E. Familiarity with AML, ATF, OFAC, Financial Intelligence analysis, and Counter‑Intelligence analysis. Experience with SQL, dashboard creation, and/or other data analysis tools. Knowledge of FINRA, NACHA, SEC, and MSRB rules and regulations. Estimated annual salary range: $81,000 - $90,000 USD plus Equity. Plus benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please review our candidate privacy notice. #J-18808-Ljbffr