Remote Customer Service

About Us

We are a 100% union-label supplemental benefits provider, proudly partnered with more than 40,000 unions and associations worldwide. For over six decades, we have focused on helping working families secure supplemental and permanent benefit solutions that protect what matters most.

Position Overview

We are seeking driven, professional, and client-focused individuals to join our fully remote team. You will work with union and association members who have requested information about their available benefits, helping them review their options and complete the enrollment process.

Responsibilities

• Communicate with prospective clients by phone and virtually
• Schedule and conduct online benefits appointments
• Review available programs and explain coverage options clearly
• Guide clients through applications and required paperwork
• Maintain accurate client information and follow‑up records
• Participate in training, mentorship, and leadership development

Qualifications

• Strong communication and interpersonal skills
• Positive, coachable, and professional attitude
• Customer service or sales experience is an asset, but not required
• Comfortable using technology and working in a remote setting
• Reliable, self‑motivated, and able to manage your schedule
• Legally able to work in the U.S. or Canada

Benefits

• Fully remote work environment
• Flexible schedule options
• Weekly pay with monthly performance bonuses
• Benefits package after the initial qualification period
• Ongoing training and mentorship
• Fast‑track advancement opportunities
• Annual incentive trips for top performers to destinations such as Cancun, the Bahamas, Las Vegas, and more

This opportunity is ideal for someone who wants meaningful work, flexibility, and room to grow. Apply today and take the next step toward a career where your effort can create real long‑term opportunity.