Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 1992 and currently lead a team of nine. Before becoming a State Farm agent, I worked as a claims representative, giving me valuable experience in the insurance industry before stepping into agency ownership. State Farm is truly a family tradition for us! Both my twin brother and older brother are agents, along with my two sons and a nephew. It's something our family has been passionate about for generations.

Our agency offers health benefits, a Simple IRA retirement plan, 17 days of paid time off, paid holidays, employer-paid long-term disability coverage, gym memberships, and a strong commitment to work-life balance. We believe in supporting our team members both professionally and personally while giving them the opportunity to build successful, long-term careers.

I'm looking for someone who shares our passion and brings a strong work ethic, self-motivation, and a team-first attitude. The right person will be focused, driven to succeed, and willing to put in the effort to achieve their goals while supporting those around them. If you're looking for an established, high-performing agency where hard work is valued, success is celebrated, and teamwork matters, we'd love to meet you.

ROLE DESCRIPTION:
As a Customer Service Representative with Corey Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed. 
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.