Accounts Receivable Specialist - Full-Time | Healthcare Revenue Cycle

The Staff Pad has partnered with a nonprofit Federally Qualified Health Center (FQHC) in Pomona, CA, to recruit a qualified and experienced Accounts Receivable Specialist to join their Billing Department and play a key role in supporting the organization’s financial operations. Reporting to the Revenue Cycle Operations department, The Accounts Receivable Specialist will be responsible for managing patient accounts, conducting timely follow-up on outstanding balances, analyzing reimbursement activity, and supporting accurate and efficient billing processes. This role will also provide additional administrative support while adhering to established internal control guidelines. Schedule: Full-Time | Non-exempt | Monday – Friday | 8:30 AM- 5:00 PM What You’ll Do Review outstanding claims, determine next steps, and request status updates from third-party payers Identify denial trends and report findings to the Billing Supervisor Complete CIFs and appeals and resolve assigned payer denials per payer guidelines Correct billing errors, including misapplied payments, adjustments, and encounter credits Prepare refund requests for management approval Research and resolve payer rejections and denials Track claim edits and errors to support staff education Maintain current provider credentialing records to support accurate, timely claim billing Stay current on industry regulations and communicate relevant updates Maintain required billing records, reports, and files Maintain confidentiality of patient and employee information Support special projects related to billing and revenue cycle operations Conduct onboarding training for support staff to minimize claim rejections Participate in developing billing/UDS training manuals and cross-training Complete all mandatory training requirements Assist with month-end reporting as needed Perform other duties as assigned What We Are Looking For Qualifications High school diploma or equivalent 3+ years of related experience Working knowledge of medical billing, accounts receivable, collections, rejections, denials, appeals, and billing guidelines Working knowledge of FQHC revenue cycle principles and practices preferred Knowledge of medical terminology, anatomy and physiology, Medicare and Medi-Cal billing guidelines, and Managed Care requirements Additional Skills & Attributes Bilingual in English and Spanish preferred Proficiency with Microsoft Office, practice management systems, and EHR platforms Strong communication and organizational skills Ability to follow directions and complete tasks on time Demonstrated respect for diverse populations Flexibility to adapt to changing assignments and schedules What You Can Expect 401(k) with Company Match Flexible Spending Account (FSA) & Employee Assistance Program (EAP) Paid Time Off (PTO), CME & Sick Time Location/Region: Pomona, California #J-18808-Ljbffr The Staff Pad