Senior Director, Customer Success — AI-Driven Growth Leader
Genesys Cloud Services, Inc.
Genesys Cloud Services, Inc. is looking for a Sr. Director, Customer Success Management in Indianapolis, IN. In this role, you will lead a team of Customer Success Managers, focusing on customer growth and retention while delivering exceptional business outcomes. The ideal candidate has 10+ years of experience in SaaS customer success management, strong leadership skills, and familiarity with CRM tools like Salesforce. The role offers competitive pay and extensive benefits including medical and flexible work schedules. #J-18808-Ljbffr Genesys Cloud Services, Inc.
$97.5k - $131.63k
...Description Summary: The Senior Account Executive (... ...driving revenue growth within an assigned... ...platform, enabling customers to modernize their... ...warehousing, and AI-driven initiatives. The successful candidate brings... ...executives and senior data leaders (CDO, CTO, CIO, VP...SeniorRemote workWorldwide- ...Hill in Carmel, IN is seeking an Enterprise Growth Executive, a senior sales leader responsible for driving net-new logo acquisition... ...—partnering with Product, Marketing, Client Success, and Professional Services to deliver AI-enabled solutions for financial institutions...Suggested
- Crowe, based in Indianapolis, is looking for a Senior Business Analyst / Product Owner to join our Product Engineering practice. You will work on a Scrum team dedicated to enhancing the Insight product, translating business needs into actionable product requirements and...Senior
- Salesforce.com, inc. seeks a Customer Success Manager (CSM) to ensure high-value customers achieve a strong return on investment with our platform. The CSM functions as an extension of the customer’s workforce and trusted advisor, guiding both technical and business concerns...Suggested
- ...As Head of Sales & Customer Success US West, you will lead... ...market strategy, drive growth with the support of our... ...strong, people-first leader, someone who develops... ...Commercially sharp, metrics-driven, and customer-obsessed... ...intelligence (AI) tools to support parts...SuggestedRemote work
- ...are not duplicating efforts. Overview Customer Success Manager, Senior Manager is a highly strategic and... ...Accountability and Account Leadership ROI-Driven Engagement: Determine when and how to... .... ROI Segmentation (Human vs. AI): Determine which segments or tasks require...SeniorWork at officeFlexible hours3 days per week
- Watkins Wellness is looking for a Sr. Customer Service Analyst to join their Indianapolis team. This role requires strong customer service skills and the ability to make data-driven decisions while analyzing account activities and trends. You will develop cross-functional...Senior
$197.3k - $313.7k
...Staff to lead in software engineering and AI-driven initiatives. This role involves... ...building scalable systems while mentoring senior engineers. Ideal candidates will have extensive... ...in a leading company focused on AI and customer success. #J-18808-Ljbffr salesforce.com, inc.Senior$104k - $183k
...Senior Customer Success Manager – United States Be the one building AI-powered experiences where they matter most. At Genesys, we... ...drive adoption, retention, and growth across the organization. This... ...programs, ensuring they are data-driven, measurable, and consistently...SeniorWork from homeFlexible hours- ...CertifID is seeking an accomplished Senior Customer Success Manager (CSM). As Senior CSM, you are responsible... ...team to execute successful revenue growth and seamless renewals Serve as a... ...verbal and writtenProficiency in leveraging AI appropriately to accelerate and improve...SeniorRemote workFlexible hoursNight shift
- ..., and external visibility. A proven track record in the AEC sector is essential, along with strong communication skills. MNA offers a unique opportunity for significant growth and impact within a technically advanced firm. #J-18808-Ljbffr Mussett Nicholas & AssociatesSenior
- Genesys Cloud Services, Inc. is seeking a driven professional in Indianapolis, Indiana, to excel in outbound prospecting and build customer relationships. The role involves... ...collaborative team, you will engage with mid-senior C-level stakeholders, leveraging your communication...SeniorRemote jobFlexible hours
- Salesforce.com, inc. is seeking a Senior Manager of Channel Strategy to enhance partner communications. This strategic role involves executing... ...various platforms, managing marketing tools, and utilizing AI tools for optimization. The ideal candidate will have 6-8 years of...Senior
- Salesforce is seeking a Customer Success Manager to ensure high-value customers achieve a significant return on their investment with our platform. The CSM is an extension of the customer’s workforce and a trusted advisor who identifies and addresses technical and business...Work at officeFlexible hours
$200k
...engineers and AI agents rely on,... ...eliminate risk. Our customers include Fortune... ...industry leaders, including Anduril... ...of Customer Success Management (CSM... ...report to the Director of Customer Success... ...retention, and growth strategies.... ...growth in a metrics-driven environment...SeniorLocal areaRemote workHome officeFlexible hours$100k
...re building Sybil: an AI-driven pentester that discovers... ...support and early customer traction, our team is... ...We are looking for a Senior Account Executive, Technology... ...teams at high-growth technology companies.... ...engineering, and customer success on deal strategy, messaging...SeniorRemote work- ...communication skills and a proven track record in commercial lending, expected to generate at least $10 million in net loan portfolio growth annually. Applicants must have a Bachelor's degree and over 5 years of relevant experience. This role involves client interactions,...Senior
$160k - $240k
...to lead product strategy for Toolchain Observability, focusing on AI integration and market advocacy. This role requires over 5 years... ...competitive salary range of $160,000-240,000, remote work opportunities, and a culture of teamwork and growth. #J-18808-Ljbffr Gradle TechnologiesSeniorRemote work$75k - $90k
...the next chapter. As a Senior Account Executive, you... ...backed by a dedicated Customer Success team that handles post... ...teams Career growth and leadership opportunities... ...reputation as an industry leader in fleet service.... ...hunter mentality. Self‑driven and motivated. Extensive...SeniorFull timeTemporary workWork at officeLocal area- ...Manager in Carmel, Indiana, to unify marketing performance and customer insights across channels. This role demands 5-7 years of relevant... ..., comprehensive benefits, and opportunities for professional growth in a dynamic technology company. #J-18808-Ljbffr OPENLANE, Inc.
- Salesforce.com, inc. is seeking a marketing professional in Indianapolis who will lead audience segmentation strategies that drive marketing efforts across campaigns and sales activation programs. This hybrid role involves collaboration with various teams to build a robust...
$110k - $150k
...employment marketplace. Powered by AI-driven smart matching technology,... ...strategic, results-oriented Customer Marketing Manager to join our... ...engagement, support revenue growth, and elevate ZipRecruiter’s... ...Product, Brand, and Customer Success to craft and execute programs...Full timeRemote workFlexible hours- Salesforce is seeking a Senior Manager, Customer Success for Retail and Consumer Goods in Indianapolis. You will serve as a trusted advisor, managing... .... You will lead Customer Success Plans, coordinate across AI, CRM, and data platforms, and proactively address risks while...SeniorWork at office
$140k
...are excited about innovation, growth, and the exciting world of... ...the Role: Working on the Customer Success Team requires a passion for... ...maintain relationships with senior leaders across their organization. As... ...Effectiveness in leveraging AI tools to drive business outcomes...SeniorTemporary workRemote workFlexible hoursNight shift- Real Chemistry is looking for a Senior Medical Editor to ensure the accuracy and impact of medical communications. This hybrid role allows... ...skills. The role offers a chance to be part of a purpose-driven team committed to transforming healthcare. #J-18808-Ljbffr Real...SeniorWork at officeRemote work
$122k - $205.2k
...works: we embrace AI as a core... ...performance culture is driven by our... ...with industry leaders to solve complex... ...to a Regional Director, you’ll own a defined... ..., driving successful rollouts and adoption... ...voice of your customers internally by... ...Purchase Plan Growth and Development...Full timeLocal areaRemote workFlexible hours- KSM Business Services, Inc. is looking for a Senior Associate for its Transaction Advisory Services practice, based in Indianapolis, Indiana... ...offers a flexible work environment in a supportive culture focused on professional growth. #J-18808-Ljbffr KSM Business Services, Inc.SeniorFlexible hours
- ...departments to ensure compliance and operational efficiency. The ideal candidate will demonstrate strong experience in customer renewals, data analysis, and AI-assisted workflows. This hybrid position requires on-site work for at least three days a week. Competitive salary...3 days per week
$500 per month
...Area Customer Service Coordinator This position offers a $500 sign... ...improvement through data-driven insights. Assist in the seamless... .... Commitment to personal growth and accountability through... ...technologies that empower business success. We are looking for talented,...Full timeWork experience placementWork at officeWorldwideRelocationRelocation packageFlexible hours$90k
...social media. Our AI‑enabled tools make... ...growing fast and need a Customer Success Manager who treats... ...Do Retention & Growth Hit and exceed... ...VPs, and RevOps leaders ~ Hands-on with... ...We're a values-driven company. If ours resonate... ..., or local laws. Seniority level ~...Full timeLocal areaRemote workFlexible hours
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