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Senior Director, Customer Success — AI-Driven Growth Leader

Genesys Cloud Services, Inc.

Genesys Cloud Services, Inc. is looking for a Sr. Director, Customer Success Management in Indianapolis, IN. In this role, you will lead a team of Customer Success Managers, focusing on customer growth and retention while delivering exceptional business outcomes. The ideal candidate has 10+ years of experience in SaaS customer success management, strong leadership skills, and familiarity with CRM tools like Salesforce. The role offers competitive pay and extensive benefits including medical and flexible work schedules. #J-18808-Ljbffr Genesys Cloud Services, Inc.

Vacancy posted 2 days ago
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