Defined Contribution MEP Account Manager

Overview

Defined Contribution MEP Account Manager role at Nova 401(k) Associates. This is a fully remote position with home office setup provided. Nova has offered remote work for over 10 years and emphasizes a strong implementation and client service focus. The team is transforming Account Manager roles to emphasize review and client/advisor service, supported by a robust operations group.

Nova 401(k) Associates is a national third-party, non-producing administration firm with a strong sales presence, offering career advancement opportunities.

What Nova Offers You

• 37.5-hour work week with great work-life balance
• Generous PTO and overtime pay
• Financial support for professional designations and ongoing training
• Competitive compensation package including medical, dental, disability, life insurance, a 401(k) plan, and an HSA

Job Responsibilities

• Maintain client and advisor relationships with a high active client retention rate
• Maintain a caseload of MEP adopters, approximately 50% split between ADP and Safe Harbor plans
• Manage and prioritize workload towards weekly goals in a results-oriented team environment
• Exemplify superior client service and ability to consult with clients regarding plan operation and design
• Collaborate with other Nova departments, record-keepers, and advisors to ensure a great client experience
• Document all client interactions in the workflow management system
• Follow Nova policies and procedures in all work
• Proactively communicate with MEP clients and investment advisors about new industry developments

Qualifications

• Five or more years of 401(k) plan administration experience
• Strong knowledge of ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) non-discrimination testing
• Familiarity with MEP service models and providers is a plus
• NIPA credential, ASPPA credential, or a 4-year college degree
• Excellent written and verbal communication skills
• Excellent time management, organizational skills, and ability to multi-task
• Ability to proactively and independently manage a book of business
• High level of critical thinking; lifelong learner and coachable

Compensation and Benefits

• Base Salary $74,000 - $95,000
• Salaried, non-exempt
• Medical, dental, disability, and life insurance
• Paid time off
• 401(k) plan with employer match

Work Location / Hours

• Work from home
• Must work from USA and be authorized to work for any US employer
• Company provides all necessary computer equipment
• 37.5-hour work week
• Start time between 7:30 am and 8:30 am

About the Process

We manage the recruitment process through Greenhouse. To ensure you receive our emails, whitelist Greenhouse.com and Nova401k.com and periodically check junk mail. All interviews are conducted via video – no travel required.

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