Service Coordinator (Temporary Only 3-6 Months)

Service Coordinator (Temporary Assignment for 3-6 Months) - Quinn CAT Oxnard

Are you looking for an opportunity to gain valuable experience with a leading Caterpillar dealer? We are seeking a Bilingual Service Coordinator to support our Oxnard branch on a temporary assignment.

This is a great opportunity for temporary employees interested in expanding their administrative, customer service, and dispatching experience within the heavy equipment industry.

Wages

Starting wage will depend on experience and education. $22.23 $25.00 per hour

Responsibilities

Bilingual Service Coordinator Oxnard, CA Pay: $22$25 per hour (depending on experience) Schedule: MondayFriday, 7:00 AM 4:00 PM Status: Temporary assignment through approximately October/November Interviewing Immediately

Key Responsibilities

• Dispatch and coordinate field and shop technicians to assigned jobs.
• Manage and update service work orders, track work-in-progress (WIP), and help move jobs to completion.
• Reconcile technician time between Kronos and DBS systems.
• Provide daily updates to customers and communicate work order status internally.
• Order Caterpillar parts and coordinate with internal parts departments or outside vendors.
• Prepare Time & Material estimates and support timely invoicing.
• Approve technician part purchases and assist with job-related expenses when needed.
• Obtain customer payment methods and assist with collections to prevent write-offs.
• Maintain a general understanding of machine and weld shop product support.
• Support other branches as needed.

Preferred Background

• Service coordinator or dispatcher experience.
• Heavy equipment, construction equipment, rental equipment, or diesel service environment experience is a plus.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced service department.
• Excellent customer service and communication skills.
• Bilingual English/Spanish preferred.

Qualifications

What You Need to Succeed:

• High school diploma or GED
• 12 years of related experience or training
• Customer service experience preferred
• Proficiency in Microsoft Excel and Word
• Strong communication and organizational skills
• Ability to manage multiple tasks in a fast?paced environment