Remote SaaS Support Specialist — Troubleshooting & Guides
Hire Feed
Raleigh, NC
- Remote job
Hire Feed is hiring a Customer Support Specialist to resolve product issues and guide customers through technical questions. The role blends product knowledge, troubleshooting, and clear communication to turn support tickets into trusted relationships. Responsibilities include resolving issues via email/chat/tickets within SLA, documenting bugs, and updating the knowledge base. The role supports asynchronous work across time zones with a remote setup. #J-18808-Ljbffr Hire Feed
Vacancy posted 2 days ago
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