Business Analyst

Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as a Business Analyst. In this role, you will be supporting impactful projects that benefit our country. The BA will accomplish this through research-gathering and data analysis, presenting a range of data-driven solutions, and thereafter implementing those solutions and optimizations using analytics tools and technologies. Requires the ability to be the liaison between IT and business leadership of the company/customer while enhancing the quality and execution of IT services provided by Planet. Working knowledge of the suite of M365 Cloud Solutions and the ability to clearly present to both a technical and non-technical audience. \n Responsibilities Understand the business needs within an M365 environment, to bring value to on-going projects or implementations while helping to direct and support the delivery team execute the agreed upon services. Build and deliver polished executive documentation including business requirement documents, user guides, onboarding instructions and other artifacts related to operating on O365 environment. They will be conducting interviews with the customer as well as attending workshops/meetings with Planet SMEs to prepare and update the required documentation for the project. Gather and document functional and user experience requirements (stakeholder analysis – Identify and analyze stakeholders who may be impacted by the change and access their impact, participation, and needs throughout the business analysis activities) Assist in expanding Planet’s portfolio to standardized offerings through the development and documentation of case studies, and playbooks that can be provided to prospects Qualifications 5 years of experience in supporting Information Technology projects; Bachelor’s Degree with preferred Proficiency in Microsoft 365 (O365) to manage projects and communicate with stakeholders. Experience integrating AI technologies into daily work activity to improve outcomes and efficiencies Should have the knowledge to be proficient in inventing processes or systems needed to implement changes and have complex problem-solving skills Develop innovative solutions for operational and strategic changes, which is a business analyst’s primary role Understand the business domain and specific problems that software is targeting and use an adaptive approach (learning, discovery, feedback loop) to decision making Previous experience creating and delivering executive level presentations as well as polished, detailed requirements documents. Should be able to produce a RACI matrix – Responsible, Accountable (approving the results), consulted (providing input) or informed of the completed item after it has been completed. Develop UI wireframes and functional workflows, as needed Drive adoption and integration through well-planned on-boarding, integration, and knowledge transfer experience Experience participating in RFP/RFI review process is a big plus AI-900 Certification #LI-Remote \n We are looking for rock stars to join our collaborative team. Are you driven by satisfaction in a job well done? If so, you may be a match. If you feel you have the drive, knowledge, and skills to be successful in this role, we want to hear from you today! Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies. Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required. Salaries for BAs at Planet Technologies range from $110,000 and $195,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc. Visit to learn more. Details about our benefits can be found here Planet Technologies Benefits Guide 2024-2025