Account Manager

At Acra Lending our employees enjoy an opportunity to work with great people. We celebrate several events throughout the year accompanied by raffles and giveaways for employees nationwide. We are especially proud to give back to our community and truly enjoy one another's company.


We are looking for candidates to join our team who are passionate about their vocation. Who are committed to making a contribution and are looking to gain experience in order to grow in their career. Our headquarters are located on a beautiful campus in Irvine, California and if you work out of our Irvine office we can also provide a free gym membership.

This position is responsible for assisting Brokers/AEs through various loan applications and submitting complete and accurate items to the Underwriting and Closing Departments

Essential Duties and Responsibilities
• Manage Wholesale loans for Account Executives from submission through funding
• Assist AEs/Brokers, offering timely responses to questions and excellent customer service
• Review broker-submitted documentation before submitting to Underwriting and Closing Dept.
• Perform Account Manager Welcome Call on files flagged by Loan Set Up
• Follow up on all PTD and PTF conditions; updates should be noted in Byte Pro
• Maintain an accurate Account Manager Production Forecast
• Deliver Weekly Production Forecast to Management
• Complete tasks assigned as outlined by Acra Policy/Timeline
• Follow Acra P&P relative to file flow, aged pipeline, email/phone communication, tasks, etc.
• Maintain minimum pipeline of 55-65 active loans
• Must be able to communicate efficiently by making phone calls to customers
• Meet or exceed the monthly minimum closed loan production requirements
• Perform other duties as assigned

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be a team player and work constructively with ALL departments
• Ability to understand the requirements of Acra programs/guidelines
• Knowledgeable in the complex borrower types, including but not limited to LLCs/Trusts
• Proficient in the review of income documentation, financial statements (i.e., P&Ls), assets,etc.
• Perform duties under minimal supervision and follow the Acra escalation processes when needed
• Ability to communicate effectively in both verbal and written form
• Possess strong time management skills to plan and organize a high daily loan volume
• Must be very detail oriented, be able to meet deadlines, and work in a fast-paced environment
• Proficient in Microsoft Office applications (i.e., Outlook, Word, Excel) and experience with mortgage industry software and online apps

Education and/or Experience
• Minimum of 3 years current Account Manager experience in Wholesale lending
• Minimum of 3 years' experience working with standard industry and investor guidelines
• High School Graduate or equivalent

Benefits

Our benefit offerings include: Medical, dental, vision, wellness programs, EAP counseling services, FSA & HSA, company sponsored life insurance for employee, voluntary life insurance for employee, spouse and child, AD&D Insurance, voluntary short-term and long-term disability, critical illness insurance, accident insurance, legal assistance, pet insurance, living will and trust preparation discounts, commuter program, annual walking challenge, employee appreciation events and monthly sales awards.


At Acra Lending, we were founded with a clear purpose: to specialize in alternative income loan products that help borrowers qualify for our flexible loan programs. We operate in 39 States, out of nine offices in Arizona, California, Florida, Georgia, Hawaii, Missouri, Nevada, Texas, and Utah along with a growing team of remote professionals across the country. Throughout the mortgage industry, Acra Lending is widely known for responsible lending practices, product innovation and operational efficiency. The foundation of our Company is built on helping our customers by providing Non-QM mortgage solutions for today's borrower in residential and commercial properties across America.


Our Leadership team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We reward our employees with a competitive salary and a variety of benefits to help our team members reach their health, retirement, and professional goals along with an exceptional 401k match program. We look forward to meeting you!