Secretary I Radiology - Full Time - Day

Secretary I Radiology

The Secretary I Radiology interacts with patients and communicates with personnel from various departments and support services as well as the public and department co-workers. Provides administrative and clerical support to the Radiology department.

Responsibilities

A day in the life of a Secretary I Radiology at Hackensack Meridian Health includes:

• Communication Skills: Telephones are answered in a courteous/professional manner. Accurate and complete telephone messages are taken, calls are screened and transferred to the appropriate party.
• Demonstrates a pro-active role in facilitating a smooth operation of the office.
• Consistently performs duties with little or no supervision. Maintains clerical supplies and orders as necessary. Displays resourcefulness in completion of daily tasks and special projects.
• Greet/Assist Guests/customers in processing and completion of paperwork: Guests/customers greeted upon arrival to department, given complete and accurate instructions, communicated in a clear and concise manner to fill out necessary paperwork pertaining to their appropriate tests.
• Knowledge and understanding of computer systems including hospital EMR,PACS and any computer systems used by the network: Consistently demonstrates the ability to properly use these systems including the necessity for security of these systems.
• Maintaining Distribution of Additional Billing Information: Outpatient facesheets, Radiology Billing Info and Consent Authorization for Billing and Treatment Form, and a copy of the Report Facesheet (if appropriate) are collected and forwarded to the appropriate department. Accurately and properly schedules appointments, which includes but not limited to obtaining appropriate clinical, demographic and financial documentation.
• Provides Clerical Support: Assist other Team members to fulfill department needs (test ordering, test result processing, making copies, filing, mailing, telephone calls, film/report/CD's retrieval/printing/faxing. Assists with the release of medical information.
• Responsible for Patient/Data management: Maintains consistent records for billing and appropriate tracking (activating accounts, patient in/out, film sign-/sign/out log, responds timely to film requests. Appropriately rescheduling guests/customers and maintains a system for cancellations.
• Schedules Guests/customer appointments: Guests/customers are scheduled appropriately based on physician script requests/order/medical history. Appropriate instructions given for Pre-registration and specific test preparation.
• Work area is neat, clean and is properly stocked daily with supplies; also notifies the leader when supplies are low. Assures that patient waiting areas are neat, clean, and properly maintained.
• Performs administrative duties related to scheduling appointments, patient's instruction, maintenance of records, reception of patients and other administrative duties as required.
• Renders services and/or assistance to all patients depending on the individual patient's needs and abilities in moving.
• Responsible for scheduled shifts including holidays and weekends.
• Overtime as needed to provide continual quality patient care.
• Adheres to the policies of Employee ID, Standards of Behavior, Attendance, and Punctuality.
• Performs daily clerical duties, which includes the use of EPIC, PACS, Teletracking System, computer system, patient scheduling, and other computer systems as added by hospital.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Compensation Minimum rate of $20.64 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.