Remote Account Manager - Endoscopy

Remote Account Manager II

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 20% of travel to enhance collaboration and ensure successful completion of projects.

This Remote Account Manager II is a U.S. remote-based Medtronic Endoscopy Operating Unit sales position. In collaboration with a team of field Strategic Account Managers, the RAM will call on healthcare organizations, including hospitals, Ambulatory Surgery Centers, and practices in a defined geographic area. The RAM will serve as a customer facing product expert responsible for educating physicians and nurses on the clinical advantages of the entire GI product portfolio. The position is focused on expanding the utilization of endoscopy products through market development and sales-oriented activities.

Additionally, the RAM is required to continually develop their clinical knowledge to serve as a product expert for the company. By doing so, they can convey information in an effective manner to help support optimal utilization of the full product portfolio to the widest range of health care providers. The RAM will work closely with internal partners (Clinical Product Specialists, Technical Support, Finance, Customer Service, and Sales Support) to coordinate Medtronic efforts to meet and exceed customer expectations.

Plan & Execute

• Achieve monthly, quarterly and annual sales quotas by driving incremental product adoption through delivery of clinical knowledge primarily focused on the Gastrointestinal (GI) tract and Hepato-Pancreato-Biliary (HPB) anatomy.
• Thoroughly understand product line features, benefits and proof sources.
• Educate physicians and clinical personnel on use of Endoscopy products.
• Meet or exceed required selling activity metrics set by management
• Establish excellent relationships with all healthcare professionals and physicians in their territory, specifically noted, gastroenterologists, endoscopic surgeons, interventional radiologists, HPB surgeons, administrative and lab personnel where procedures are performed or influenced.
• Develop a thorough understanding and ability to communicate the reimbursement process for our products
• Provide solution-oriented strategies to facilitate product adoption and accelerate sales growth.
• Successfully launch new devices developed or acquired by the organization in the assigned territory.

Clinical Excellence

• In-service accounts by demonstrating product applications, functionality and use via Zoom
• Demonstrate disease state expertise in all areas for which the products are used.
• Understand and articulate clinical and journal articles in all relevant disease states.
• Develop in-depth clinical knowledge of the anatomy and physiology of the entire gastrointestinal tract

Administrative

• Accurately forecast monthly and quarterly sales
• Effectively manage pipeline via Salesforce.com (SFDC) platform
• Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests.
• Perform all on line trainings within assigned timelines demonstrating proficiency.
• Awareness and adherence to Medtronic code of conduct policy.

Must Have: Minimum Requirements

• High School Diploma (or equivalent) AND 6+ years experience*
• OR Associate's Degree AND 4+ years experience*
• OR Bachelor's Degree AND 2+ years experience*

*Relevant sales, customer support, or related experience in medical devices, medtech, healthcare, or life sciences

Nice to Have

• Inside Sales/Remote Sales experience within the medical device or healthcare industry
• Bachelor's Degree with emphasis in Life Sciences, Medicine, or Business preferred
• Experience working in SFDC
• Experience selling in a new or changed sales channel
• Strong desire to learn and grow professionally
• Excellence in process management and organizational agility
• Established business planning and forecasting experience.
• Demonstrated formal sales skills training, preferably from a Fortune 500 company.
• Proven track record of exceeding sales quotas.
• Good computer skills with specific skills in Microsoft Office: Power point, Excel, and Word.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$50,000.00 - $51,500.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real