Cerner Technical Consultant

Omni Inclusive

Mandatory Skills: Charges and Patient Accounting

Onshore Cerner Technical Consultant must have experience in performing AMS support for large healthcare including SLA & KPI based delivery, ITIL SCRUM based Operations and project delivery experience. Strong Cerner Functional Breadth, preferred experience in Delivery Role with Large US Healthcare

Core functional domains:

Registration / ADT
Charge Services / Patient Accounting
Clinical modules (FirstNet, CareAware, Nursing)
Ancillaries (PathNet, RadNet, Pharmacy - at least dependency-level)
Core Security (access, roles, audits)
AMS Operations & ITIL
- Incident, Problem, Change, Request (ITIL v3/v4)
- P1/P2 management and RCA ownership
- SLA/SLO tracking and reporting
- Knowledge deflection and incident trend reduction
- On-call / after-hours coverage model
Security, Access & Compliance Awareness

Resolution of Incidents and Service Requests (RITM), preparing and presenting RCAs and problem and Knowledge Management.

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Vacancy posted 3 days ago

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