Configuration Engineer (SCCM/InTune)

Does this position interest you? You should apply – even if you don’t match every single requirement! We’re known as an auto glass company. That’s the focus of what we do. But beyond the glass, we’re so much more. We’ll help you build a fulfilling career and encourage you to have a life. Let us be the best place you’ll ever work. A Brief Overview The Configuration Engineer is a key member of the Digital Workplace team responsible for the design, deployment, and ongoing management of enterprise endpoint configuration platforms. This role focuses on managing and modernizing device management using Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune, while maintaining a working knowledge of Jamf for Apple device support. This position plays a critical role in delivering a secure, automated, and scalable end‑user computing environment across Windows and macOS platforms. What You Will Do Design, deploy, and manage endpoint configurations across SCCM (MECM) and Microsoft Intune Build, maintain, and optimize workstation base images (OS, drivers, and core applications) Create and manage application packaging, deployment, and update strategies across platforms Coordinate and deploy applications ensuring all devices receive the updates based on the active users in the system Develop and implement configuration baselines, compliance policies, and security standards Leverage scripting (PowerShell) and automation tools to streamline endpoint management Monitor environment health and generate reports on compliance, patching, and system performance Collaborate with other teams and vendors to develop and implement new solutions to meet business requirements Ensure project completion by assessing and engaging additional support teams including internal areas and third parties Create and maintain technical documentation and training materials where needed Provide after‑hours support as needed Perform other duties as assigned Comply with all policies and standards What You Will Need Bachelor’s Degree in Information Technology or equivalent experience (preferred) 4–6 years of experience in endpoint configuration engineering (SCCM/Intune focused) 4–6 years of experience providing application support in complex business environments, including a mix of SaaS, hybrid, and on‑premise installations (required) 1–3 years of experience working in business‑critical environments (required) Excellent verbal and written communication skills (high proficiency) Proven troubleshooting abilities (high proficiency) Passion for investigating and solving customer problems using advanced diagnostic and troubleshooting skills/toolsets (high proficiency) Ability to administer JAMF Pro Cloud Server for management and deployment of applications to all Apple devices (medium proficiency) Experience provisioning and supporting virtual desktops (low proficiency) Ability to administer and troubleshoot Microsoft workplace applications (high proficiency) Basic understanding of certificates and certificate authorities (medium proficiency) Familiarity with ITSM systems like ServiceNow (low proficiency) Solid understanding of PowerShell, SQL, and other basic scripting and query languages (high proficiency) Experience with Qualys Platform (high proficiency) What You Will Get Competitive weekly pay and bonus opportunities Total job benefits valued at more than $10,000. This includes a 401(k) plan with company matching, medical coverage plans tailored to your needs, and a commitment to work/life balance through paid time off, company holidays, and paid volunteer days Up to $5,250 in tuition reimbursement per year View all health, wealth and life offerings at Expected Work Location (In Office) It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location are subject to managerial approval and business needs. Equal Employment Opportunity Safelite is an equal opportunity employer. We value our diverse workforce and suppliers and ensure reasonable accommodations for individuals covered by ADA, ADEA, FMLA and other laws and regulations. Physical and mental demands are not job qualification standards but are illustrated to help the employer, employee and applicant identify tasks where reasonable accommodations may be needed. Diversity Statement Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Benefits Note Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. #J-18808-Ljbffr Safelite