SaaS Customer Success Manager | Service Excellence Leader
HTS Technologies
HTS Technologies in Austin, Texas, seeks a seasoned Customer Service Manager to lead our support team and elevate our customer success culture in the SaaS environment. You will shape service strategy, mentor agents, and ensure every customer interaction reflects the brand. The role requires 4–5 years in customer service leadership, a strong track record with CRM platforms like Zendesk and Salesforce, and excellent communication with cross-functional teams. #J-18808-Ljbffr HTS Technologies
Vacancy posted 2 days ago
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