Business Development Representative

Job Description

Job Description

Account Manager – Commercial Door & Entry Systems

Who We Are

Arcem Entry Systems is a growing commercial door and entry systems contractor specializing in overhead doors, dock equipment, access control, and building entry solutions. We serve commercial, industrial, and institutional clients across the Midwest.

We've built a culture of low turnover, operational investment, and real support for our sales team. Our technicians run fully equipped service vehicles, and our leadership team backs sales with the resources to close and deliver.

The Opportunity

We're hiring an experienced Outside Sales Representative / Account Manager . This is a hunter-style B2B sales role for a commercially focused professional with an existing book of business and the drive to grow a territory from the ground up.

If you have experience in commercial door sales, building products sales, facility services, HVAC, fire & life safety, or industrial services — and you have relationships you can bring — we want to talk.

Key Responsibilities

• Transition an existing book of 10–15+ commercial accounts to Arcem and serve as their primary relationship owner
• Develop net-new business through outbound prospecting, cold calling, networking, and targeted outreach
• Manage the full B2B sales cycle: lead generation, needs assessment, proposal development, negotiation, close, and account retention
• Maintain accurate pipeline, forecasting, and activity data in CRM (Salesforce, HubSpot, or equivalent)
• Collaborate with service, operations, and dispatch teams to ensure customer satisfaction and account retention
• Represent Arcem at customer sites, job walks, and industry networking events in the Kalamazoo / Southwest Michigan market
• Travel to company HQ 1–2x/month for sales meetings, training, and alignment

Qualifications

Required:

• 3+ years of outside sales or account management experience in a commercial, industrial, or trades-related B2B environment
• Demonstrated ability to carry and grow a portable book of business in the Kalamazoo / West Michigan region
• Track record closing and retaining mid-market commercial accounts ($10K–$50K+ annually)
• Proficiency with CRM platforms (Salesforce, HubSpot, ServiceTitan, or similar) for pipeline management and forecasting
• Strong prospecting skills: cold calling, LinkedIn outreach, referral development, and territory planning
• Valid driver's license; ability to travel regionally and to HQ monthly

Preferred:

• Experience selling commercial overhead doors, dock levelers, sectional doors, rolling steel doors, access control, or related building products
• Familiarity with commercial construction, property management, warehousing, logistics, manufacturing, or industrial facility customer segments
• Knowledge of manufacturers such as Overhead Door, LiftMaster, Rytec, Assa Abloy, Horton, or similar

Compensation & Benefits

• Six-figure OTE with guaranteed draw during book transition period
• Commission paid at time of sale — not on a delayed cycle
• Vehicle allowance (company vehicle with fuel card as territory matures)
• Medical, dental, vision benefits
• Opportunity to become the anchor sales leader in a high-growth regional market

EEO Statement

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.