Operations Administration Specialist II

Operations Administration Specialist II

Bowman has an opportunity for an Operations Administration Specialist II to join our team in Tempe, AZ (Tempe preferred; however, our other Arizona locations will also be considered).

At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients.

Provides professional-level administrative and operational support by independently performing work that supports business units, project teams, and operational leaders by coordinating processes, maintaining records, and supporting day-to-day operational activities. This role exercises discretion and independent judgment in applying policies, procedures, and operational practices to support department objectives and operational efficiency.

Leadership and Direction

• Receive general supervision and operate with significant autonomy in planning, prioritizing, and executing administrative and operational assignments.
• Exercise discretion and independent judgment in interpreting policies, procedures, and operational guidelines to address non-routine situations.
• Serve as a primary administrative resource for assigned operational functions, advising internal stakeholders on process, requirements, and best practices.
• Identify operational issues, assess alternative solutions, and recommend appropriate courses of action to leadership.

At the Operational and Company Level

• Perform work that directly supports business operations, project execution, and internal service delivery, rather than routine clerical tasks.
• Analyze operational data, workflows, and documentation to improve efficiency, accuracy, and compliance.
• Coordinate cross-functional administrative processes that require judgment, prioritization, and interpretation of established practices.
• Apply independent judgment when handling exceptions, resolving issues, or adapting procedures to meet operational needs.

Do the Work

• Independently manage assigned administrative and operational processes with accountability for outcomes.
• Prepare reports, summaries, and documentation that inform management decision-making.
• Resolve non-routine administrative issues by evaluating facts, policies, and potential impacts.
• Escalate matters appropriately while retaining responsibility for analysis and recommendation.

Success Metrics and Competencies

• Ability to effectively communicate with all levels of the organization and external partners.
• High degree of discretion, independent judgement and ability to manage highly confidential information.
• Strong sense of urgency in responding to constituents.
• Strong understanding of business operations and administrative systems.
• Self-reliance and ability to operate independently with limited direction.
• Effective working relationship with internal leaders and peers, as well as external clients.
• Ability to effectively manage multiple time-sensitive tasks.
• Basic understanding of financial reports and metrics.

Qualifications

• Associate's degree in business administration or related field. Bachelor's degree preferred.
• Three or more (3+) years of progressively responsible administrative or operations experience involving independent decision-making and professional judgment in support of business operations.
• Relevant certifications (e.g., administrative or operations support credentials) are a plus
• Familiarity with MS Office Suite (Word, Excel, PowerPoint, Outlook) preferred.

About Bowman

Are you ready to build a career that makes a lasting impact? At Bowman, our people are at the center of everything we do. We're committed to creating an environment where employees can thrive both personally and professionally, while helping to shape the infrastructure of tomorrow.

A career at Bowman means being part of a collaborative, forward-thinking organization where innovation, inclusion, and growth are encouraged at every level. We offer competitive compensation, a supportive work environment, and benefits designed to help our employees succeed.

Our comprehensive benefits package includes:

• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings plan with company match
• Paid time off, sick leave, and paid holidays
• Tuition reimbursement and professional development support
• Discretionary bonuses and other performance-based incentives
• Employee Assistance Program (EAP), wellness initiatives, and employee discounts

Eligibility for certain benefits may vary based on position, location, and employment status.

Physical Demands and Working Environment

• Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic.
• Mobility around an office environment.
• Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Occasional lifting or carrying up to 20 pounds.
• Occasional pushing or pulling up to 20 pounds.
• Occasional reaching outward or above shoulder.