Business Administration Intern

Business Administration Intern Join Our Movement to Inspire the Next Generation! Overview Kids in the Game offers sport and enrichment programs in schools and communities throughout New York City. Our goal is to provide positive experiences and opportunities through sports and creative play, helping children embrace new experiences, adopt healthy lifestyles, and build integrity. We focus on four impact areas: Enhancing emotional intelligence Creating a positive sense of self Developing NYC into the nation’s top talent hub Integrating our communities We are a Certified B Corporation committed to doing business for good, striving daily to positively impact the lives of our youth. What We Are Looking For This role reports directly to the Director of Customer Experience and supports the Marketing Coordinator. The intern will interface with our community publicly, our customers privately, and the Kids in the Game team internally, cultivating positive relationships and contributing to strategy and implementation. Internships run seasonal throughout the year, 14‑18 weeks long, 25‑35 hours per week in person at our office. Fall 2025: September 8 – December 19 Spring 2026: January 12 – May 15 Summer 2026: May 18 – August 21 Compensation : Internships are unpaid for the first term. A $200‑$300 completion bonus is offered, with potential part‑time paid extension and class credit. You’ll Know This Role Is For You If You thrive when connecting with people and delight others in everyday interactions. You take pride in solving problems and creating value. You are intrigued by technology and enjoy experimenting with it. You enjoy solving puzzles. You recognize that successful business relies on behind‑the‑scenes work. Key Functions Engage with prospective customers via phone, email, and scheduled events. Analyze repeat inquiries to improve response practices and reduce confusion. Establish best practices for customer service protocols. Master registration, CRM, and project management platforms. Stay updated on program calendars to anticipate questions and comments. Assist with customer support processes (payment processing, form collection, health records, etc.). Conduct market research via surveys, interviews, focus groups, on‑site observations, and analyze reports. Collaborate internally to ensure stakeholders have necessary information. What You’ll Love About Us We are a youthful, passionate, and committed team dedicated to youth and city. We support each other personally and professionally, encouraging a growth mindset. We use games and team‑building exercises to foster a robust culture. We provide flexibility to work outside the office and explore all parts of NYC. We regularly participate in social leagues, workout classes, and sporting events. Diversity, Equity, and Inclusion We are committed to creating a diverse, equitable, and inclusive environment for all interns and employees. We recruit from across the city, state, and country, partnering with organizations to improve access for chronically discriminated or low‑income groups. Qualifications Resourceful, comfortable operating autonomously, and seeks guidance when needed. Responsive and never leaves messages unanswered. Has a passion for sports‑based youth development. Handles workload influxes and executes tasks on time with high detail. Communicates effectively and collaborates well with others. Maintains composure and empathy in conversations. Loves learning new things. Uses technology as a driver of innovation. Opens to feedback for continuous improvement and growth. #J-18808-Ljbffr Kids in the Game