Administrative Assistant

Flourish Research is where clinical trials thrive.Flourish Research is one of the industry’s most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WESEEYOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU! Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. We are actively hiring an Administrative Assistant at our Boca Raton site. Shift: Monday-Friday Location: On-Site FLSA: Non-Exempt Compensation: $18.00-$22.00 hourly ESSENTIAL JOB FUNCTIONS: Communicate in an effective,appropriateand courteous manner during all interactions with sponsors, physicians, physicians' office personnel, patients, CTT employees, CTT contract personnel, as well as any other person(s) when carrying out tasks/responsibilities. Greet patients and monitors and notifyrespectivestudy coordinators. Maintain confidentiality of information and issues relating to subject, protocol, and/or contracted entities. Responsible for answering phones,forwardingmessagesand pertinent information to staffin a timely manner. Maintain written records of all incoming phone calls from subjects, sponsors/contract research organizations (CROs) and other study-related communications, as needed to ensure clear and efficient communication to targetrecipients. Provide error-free document creation /revision support to study coordinators, regulatory department,OperationsManagerand other staff members asrequested. Distribute incoming mail and faxes toappropriate staff. Update variouslists andlogs periodically, as directed. Assistregulatory department with CV/resume creation and updates, filing, copying, etc. Accurately file documents within subjects’ charts/files, sponsor regulatory binders and departmental files as requested. May fromtime-to-timeconduct follow-up phone calls to remind subjects of upcoming visits as requested. May fromtime-to-timeschedule subjects’ visits and procedures as instructed by Team Leads; Managers; Director, ClinicalResearchand other leadership teammembers. Perform all duties in a time- and cost-effectivemanner. Represent Flourish Research in a professional and courteous manner (verbal,writtenand in appearance) when interacting with all staff, clients, and vendors. Additionalduties asassigned by management. MINIMUM REQUIREMENTS: Bachelor’sdegree or adequate experience as an administrative assistant. 1-3 years’ experience within the field of clinical or biological researchpreferred. Knowledge and Skills: Demonstrated ability to collaborate and align with operations. Excellent oral and written communication skills. Excellent computer skillsto includeOffice365 products. Strong problem solving, riskassessmentand impact analysis abilities. Demonstrated experience in process improvement. Flexible and able to multi-task and prioritize competing demands. Ability to think independently and influence whenappropriate. PHYSICAL REQUIREMENTS AND/OR ENVIRONMENTAL FACTORS: Work is normally performed in a typical interior clinical/office work environment. Local travelrequired. Ability to sit foran extendedamount of time. Ability to work in a call center environment with occasional distractions and noise. Extensive computer use. Ability to properly lift thirty-five pounds and occasionally more than thirty-five pounds. Flourish Research offers an excellent comprehensive benefits package to include:Health, dental, and vision insurance plans, 401(k) with a 100% employer match on the first 4% of employee contributions, tuition reimbursement, parental leave, employee referral program, employee assistance program, life insurance, disability insurance, and a generous PTO plan covering vacation, sick, personal days and 8 paid holidays. Flourish Research is an equal employmentopportunityemployer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Researchcomplies withthe lawregardingreasonable accommodation for handicapped and disabled employees. #J-18808-Ljbffr