Internal Sales Account Manager

Job Description Job Description Benefits: Bonus based on performance Health insurance Training & development The Internal Sales Account Manager will play a key role in supporting and driving sales growth by managing existing customer accounts, coordinating with the external sales team, and proactively developing new business opportunities. This role is office-based and requires strong organizational skills, consistent follow-up, and effective communication with customers and internal stakeholders. Key Responsibilities 1. Account Management Manage and maintain relationships with existing customers Follow up on ongoing orders and ensure timely reordering Monitor customer activity and identify opportunities for growth Provide excellent customer service and resolve inquiries efficiently 2. Sales Support & Lead Follow-Up Work closely with the sales team to follow up on new leads Conduct outbound calls to prospective customers to introduce products and schedule meetings Qualify leads and coordinate handoff to external sales representatives when needed 3. Order Management & Coordination Process and track customer orders in coordination with operations Ensure accurate and timely communication regarding order status Support sales team in achieving monthly and quarterly targets 4. Marketing & Materials Distribution Send product information, marketing materials, and samples to customers and sales representatives Ensure all stakeholders have updated and relevant product information Required Skills & Qualifications Proven experience in account management, internal sales, or customer service Strong phone sales and communication skills Highly organized and detail-oriented Ability to manage multiple tasks and follow up consistently Proactive, results-driven mindset Experience in healthcare, pharmaceuticals, or medical devices (preferred but not required) Work Environment Full-time, office-based position in Aventura, Florida Collaborative work with internal sales and management teams