Hot Food Chef & Trainer — Lead Quality & Training

Job Title: Hot Chef Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role A Pret Hot Chef works as part of a team in a Pret shop to ensure all hot food is prepared, presented, and served to the required Pret standard. Key focuses for the role are excellent hot food quality and availability, team training, cleanliness and health & safety, equipment maintenance, and maximizing hot food sales. Key Responsibilities To coach and train Team Members and Team Member Stars on hot food preparation and standards To liaise with the management team to ensure all hot food training is planned and carried out appropriately To conduct hot food team briefs and attend relevant meetings, courses, and conferences To ensure all hot food training materials are available and up to date To follow Pret’s dress code and be immaculately presented in the correct Hot Chef uniform Delicious Food & Drink To ensure all hot food is prepared and displayed according to Pret’s planograms and standards To maintain high quality and appropriate availability of hot food throughout the day To manage new hot food product launches effectively and on time To ensure hot food is cooked and held at correct temperatures, with accurate and timely recording To follow hot food production setting standards and production principles using the hot food plan Well Loved Shop – Cleanliness & Health & Safety To adhere to all kitchen health & safety and food safety standards in accordance with the law and Pret policies To take responsibility for the health and safety of yourself, your team, and customers To complete all required training and follow Pret’s safety processes at all times To immediately report any concerns about standards or processes to your Manager Well Loved Shop – Equipment Maintenance To ensure all hot food equipment is prepared and set up at the start of each day To test, clean, and maintain hot food equipment according to Pret standards To report any equipment maintenance issues to a Manager To train Team Members to use hot food equipment effectively and efficiently Growing Sales – Maximizing Hot Food Sales To communicate with AMK/AMF and organize fresh hot food sampling (Joy of Pret) To be aware of hot food sales performance within your shop To ensure sufficient stock of hot food ingredients, packaging, and smallwares Required Experience A team-oriented approach, you respect and support the restaurant’s success Excellent communication skills, both verbal and written A desire to create exceptional employee & guest experiences Reliability and punctuality Hot Chef / Kitchen Experience: 1 year (Required) NYC Food Handlers Card (Preferred) Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility. #J-18808-Ljbffr 55th and Sixth | Pret A Manger