Administrative Assistant

Administrative Assistant

The Administrative Assistant provides administrative support to ReFrame Ministries by managing devotionals, processing donor receipts, and maintaining records. This role involves communication, handling financial documents, and organizing files to support the organization's mission and donor relations. This position is part-time, at 18 hours per week, and offers a hybrid work schedule.

The CRCNA exhibits love for the diversity of the human family. As such we welcome & encourage all regardless of race, ethnicity, ability and culture to apply. Should you require any accommodation throughout the recruitment process please do not hesitate contacting our Human Resources Department.

Key Responsibilities:

Essential duties and responsibilities include the following:

1. Provide general office administrative support, as directed.
2. Maintain and update devotional distribution lists and subscriptions
3. Review donation documentation and resolve declined gift issues.
4. Answer and screen phone calls, providing information as applicable.
5. Respond to requests for information and materials and ensure proper handling of correspondence, as directed.
6. Input pertinent information into the denominational database system, as applicable.
7. Organize and maintain all correspondence, files, and official organizational records.
8. Routine copying, printing, and gathering of information.
9. Prepare and send thank-you letters for special donations, including IRAs, estates, memorials, and welcome letters for new donors.
10. Sort and distribute incoming mail, update Today requests, and address changes in the database.
11. Manage the Classis calendar and spreadsheets
12. Complete inventory of supplies and prepare Church Kits ready for outreach
13. All other duties as assigned by the supervisor.

Skills, Knowledge & Expertise:

Qualifications include the following:

1. Able to support the mission, vision, and values of the CRCNA.
2. Demonstrated intermediate proficiency in commonly used computer applications.
3. Proven ability to plan and organize tasks and responsibilities, including multitasking, setting priorities, and deadlines, etc.
4. Proven ability to work independently and collaborate within a team environment.
5. Basic verbal and written communication skills.
6. Ability to establish and maintain cooperative working relationships with co-workers and external contacts.

Education and experience:

1. A High School Diploma and prior office administrative experience are required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A weekly presence at the CRCNA denominational office in Grand Rapids, Michigan, USA.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Traditional climate-controlled office environment.
• Attend off-site meetings as needed in the local area.

Benefits:

Benefits may be prorated based on the number of hours worked per week:

• Work-Life Balance
• Hybrid and Flexible Work Arrangements
• Professional Development Opportunities
• Contributing to an organization that is making an impact in the world

About The Christian Reformed Church in North America:

The Christian Reformed Church in North America (CRCNA) includes just over one thousand congregations across the United States and Canada. About 75 percent of the churches are in the United States and 25 percent are in Canada. While we're a denomination with churches and ministries in two countries, we share in the blessings of ecclesial unity and joint ministry. Almost 230,000 people belong to the CRCNA—not a large number when you consider the population of our two countries. But by God's grace we can accomplish a lot when we work together.

The CRCNA denominational offices serve the local church, providing resources to pastors and congregations so that people are introduced to Jesus Christ and their faith is nurtured. Other agencies of the CRCNA include ReFrame Ministries, Resonate Global Mission, and World Renew.

The CRCNA is committed to building a culture of belonging that encourages, supports, and celebrates the voices and experiences of all our employees. We strive to build a workforce that reflects the diversity of our broader culture and the Christian church, and invite all qualified candidates to apply.

Our Hiring Process:

Stage 1: First Interview

Stage 2: Second Interview

Stage 3: Reference Check

Stage 4: Conditional Offer

Stage 5: Hired

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