Office Scheduler

About the Job

We are seeking a detail-oriented and organized Scheduler to join our team. The Scheduler will be responsible for answering phone calls, performing basic data entry, and managing appointment scheduling to ensure efficient operations and excellent customer service.

Key Responsibilities:

• Answer incoming phone calls promptly and professionally, assisting callers with scheduling inquiries.
• Schedule, reschedule, and confirm appointments accurately using scheduling software or systems.
• Maintain and update appointment calendars and records.
• Perform basic data entry tasks, including inputting client information into databases or electronic health records.
• Communicate effectively with clients, staff, and other departments to coordinate appointments.
• Address and resolve scheduling conflicts or issues as they arise.
• Provide excellent customer service by answering questions and directing calls as appropriate.
• Ensure confidentiality and security of sensitive information.
• Perform other administrative tasks as assigned.

Qualifications:

• High school diploma or equivalent required; additional education or training a plus.
• Proven experience in scheduling, data entry, or administrative roles preferred. Strong communication skills, both verbal and written.
• Proficient with computers and basic office software (e.g., Microsoft Office, scheduling software).
• Ability to multitask and manage time effectively.
• Detail-oriented with strong organizational skills.
• Friendly and professional demeanor.

About the Company

APPS of Grand Rapids is the leader in paramedical exams across Western Michigan. Our team is #1 in providing mobile phlebotomy and in home/office insurance physicals. We partner with national insurance companies to provide them with medical data they can use in their underwriting process. We seek skilled medical professionals who are able to work independently and have outstanding phlebotomy skills and professional bedside manner. Our examiner enjoy the flexibility of working from home across the state and value the compensation they are paid for their contracted medical services. If you are interested making your own schedule, earning top dollar for your medical skill and service. Contact our office for more information. Grand Rapids MI (616)-878-3333APPS PARAMEDICAL YOUR EXAM PARTNER FOR LIFE!