Business Process Analyst

Business Process Analyst Company: The Boeing Company Boeing Commercial Airplanes (BCA) Manufacturing and Safety is seeking an Experienced or Senior Business Process Analyst to serve as the Epic Owner for manufacturing applications within the Automation & Operations domain in Everett, Auburn and Renton, Washington on Shift 1. The role sits at the intersection of business, manufacturing operations, and IT/product development: you will support large cross-functional initiatives (epics) that deliver capability improvements across ERP/MES/PLM and related systems. You will translate business strategy into prioritized delivery, coordinate across stakeholders, and ensure epics are decomposed into features and stories that deliver measurable operational value. Key Responsibilities: Serve as Epic Owner: define vision, goals, scope, acceptance criteria, success metrics, and high-level roadmap for assigned epics Lead cross-functional discovery with manufacturing stakeholders (operations, quality, engineering, supply chain) to capture needs and validate solutions Decompose epics into features, capabilities, and user stories with clear acceptance criteria and traceability Prioritize backlog items to maximize business value and align with product strategy and release plans Drive planning and execution in Agile/SAFe environments — participate in PI planning, sprint planning, demos, and retrospectives Liaise with product managers, solution architects, developers, QA, release managers, and business SMEs to ensure timely delivery Maintain requirement artifacts, process maps, integration and data flow diagrams, and decision logs Support testing activities: define test scenarios, validate UAT outcomes, and coordinate defect resolution Lead change management: prepare training materials, support communications, and coordinate rollouts with operations and support teams Track and report epic progress and outcomes using agreed KPIs; escalate risks and issues proactively Apply continuous improvement and Lean thinking to refine processes and reduce waste Basic Qualifications: (Level: 3) 5+ years of business analysis / product ownership experience in manufacturing or industrial environments 5+ years of solid understanding of manufacturing processes: discrete or process manufacturing, production planning, shop floor control, quality management Preferred Qualifications: (Level: 4) 7+ years of business analysis / product ownership experience in manufacturing or industrial environments Demonstrated experience with manufacturing systems (ERP, MES, PLM) and integrations between them Strong hands-on experience with Agile tooling (Jira, ADO) and documentation (Confluence/Macroscope) Proven ability to write high-quality acceptance criteria, user stories, process flows, and technical handoffs Excellent stakeholder management and communication skills — able to influence at all levels Strong analytical skills; comfortable working with data (SQL knowledge preferred) and metrics to demonstrate impact Bachelor’s degree in Engineering, Business, Information Systems, or related field (or equivalent experience) Conflict of Interest: Successful candidate for this job must satisfy the company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Total Rewards: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: (Level: 3) $95,200 - $105,280 (Level: 4) $119,850 - $132,540 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish) This site is for current Boeing Subsidiary Employees. If you are not a current Boeing Subsidiary Employee, you should not apply at this site. Please navigate to jobs.Boeing.com to apply to open positions for external applicants. If you are a direct Boeing employee please navigate to "Find Jobs" in Workday. Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.