Operations Coordinator

Operations Coordinator

Priority Location: Latin America Working Hours: Monday–Friday EST Salary Range: $1200 - 2000 per month Type of contract: Independent Contractor Type of job: Remote

About the Role: We are seeking a highly organized and proactive Operations Coordinator to support day-to-day operations across a fast-paced real estate renovation environment.

This is a high-volume, high-context, and high-trust role where you will be responsible for coordinating multiple moving parts simultaneously—from tenant maintenance requests to vendor management and crew dispatch. You will act as a key operational hub, allowing leadership to stay focused on strategy while ensuring execution runs smoothly.

The primary function of this role is to coordinate maintenance operations, vendor workflows, and internal/external teams, ensuring efficient execution across multiple active projects.

Key Responsibilities:

• Tenant Maintenance Dispatch
• Serve as the main point of contact for property managers and tenants
• Intake and triage maintenance requests (emergency vs. routine)
• Schedule service windows and coordinate property access
• Manage follow-ups and ensure issue resolution

• Materials Procurement
• Place daily orders for paint and construction materials
• Prepare detailed material lists for subcontractors
• Track receipts and maintain accurate records for accounting

• Vendor & Quote Management
• Source and manage multiple vendors for specialized repairs (e.g., HVAC, electrical)
• Send scopes of work and follow up consistently for quotes
• Coordinate site visits and provide recommendations to leadership

• Subcontractor Management (Bilingual)
• Dispatch and coordinate external crews on a daily basis
• Handle onboarding (documentation, payment setup, communication channels)
• Track time and manage ongoing contractor relationships
• Address performance issues and assist with offboarding when necessary

• In-House Crew Coordination
• Plan daily routes and schedules for internal maintenance teams
• Provide real-time updates and adjust schedules as needed
• Support onboarding of new team members into workflows

• Property Management Liaison
• Coordinate communication between property managers and operations
• Handle escalations and ensure timely resolution of issues
• Manage logistics such as key pickups and access coordination

Qualifications:

Required skills:

• 2–5 years of experience in operations, coordination, or a similar role
• Native-level English communication (clear and professional)
• Fluent Spanish (required for coordinating with field teams)
• Strong organizational and multitasking abilities in a fast-paced environment
• Experience managing multiple workflows simultaneously
• Proactive, detail-oriented, and solution-focused mindset
• Comfortable handling high-volume communication and coordination
• Experience with CRM/project management tools (Monday.com preferred)
• Reliable remote work setup and internet connection

Preferred Skills:

• Experience in real estate, construction, or property management environments
• Familiarity with maintenance workflows and vendor coordination
• Experience working with subcontractors and field teams
• Ability to manage logistics across multiple projects or properties