IT Specialist(33022)

IT SpecialistIDEALFORCE has a contract position available immediately for an IT Specialist to join our customer in Phoenix, AZ. Please find below additional details about this job. Client prefers local candidates for this role. Kindly respond with your most up to date resume if you would like to pursue this opportunity.Job DescriptionAbility to communicate and record information accurately, Ability to question others to determine specific needs, Ability to deal with people patiently, Ability to proofread and correct errors, Receive and place telephone calls, Fill out and verify information on forms or records, Proofread to verify that forms are completed properly. Offer or may add positions as applicable to this high-level category.QualificationsThree to five years of experience in a Help Desk environment with hands-on technical experience in the installation, maintenance and operations of networks and network applications. Working knowledge of fundamental operations of relevant software, hardware and other equipment. Knowledge of relevant call tracking applications. Knowledge and experience of customer service practices. Related experience and training with firewalls. Knowledge of Active Directory and Microsoft Exchange and excellent oral and written communications.Knowledge of basic office equipment including a personal computer, telephone and headset.A+ certificationNetwork + certificationAdditional InformationAll your information will be kept confidential according to EEO guidelines. All candidates who are authorized to work in the US are encouraged to apply. Candidates must clear the background check prior to commencing the assignment.