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Remote Senior Director, Customer Service & Vendor Operations

Fidium

Chouteau, OK
  • Remote job

Fidium Fiber is seeking a Sr. Director of Customer Service to lead tier 2 support vendor relationships, oversee KPI dashboards, and partner with care and customer experience teams to elevate service quality. This hybrid role requires 10+ years in customer service and vendor management, with travel international, and a track record of cost control, program oversight, and strategic planning to drive customer outcomes. #J-18808-Ljbffr Fidium

Vacancy posted 2 days ago
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