Collections Specialist
TERREPOWER
Job Description Position Summary Consistent with TERREPOWER Finance organization's "CASH" model, individuals considered for this position must demonstrate specific experience in Controllership, Analysis, and Services with an unblemished commitment to Honesty/integrity. This specific role will report directly to the Accounts Receivable Manager and support the finance organization. In this capacity, the individual will perform accounts receivable functions including billing, cash posting and collections.
Responsibilities
As we move forward under the TERREPOWER name, we remain committed to the same values that have always defined us: entrepreneurship, teamwork, customer-centered, sustainability, safety. Why Join Us? When you join our team, you become part of a company that is redefining how essential products are made, reused and repurposed to reduce waste and maximize resources. Here's what sets us apart:
Responsibilities
- Monitor customer accounts to identify overdue balances and take appropriate collection actions.
- Generate and maintain monthly reports of past-due accounts, noting any necessary credit holds.
- Research and resolve customer inquiries and disputes promptly and professionally.
- Collaborate cross-functionally with Sales, Customer Service, and Accounting to resolve payment discrepancies.
- Develop and implement proactive collection strategies to improve cash flow.
- Negotiate payment arrangements while maintaining strong customer relationships.
- Ensure compliance with all applicable laws, regulations, and internal policies.
- Communicate identified financial issues proactively to the Accounts Receivable Manager.
- Support internal and external audit requests related to accounts receivable and collections.
- Assist with system updates or implementations impacting the collections process.
- 2+ years of collections or accounts receivable experience.
- Strong negotiation and communication skills - comfortable having direct, sometimes difficult, payment conversations with customers.
- Experience with ERP/AR systems and strong Excel skills, including VLOOKUP, PivotTables, and sort/filter.
- Ability to balance firm collections practices with maintaining strong customer relationships.
- Comfortable managing a portfolio of accounts and prioritizing daily outreach independently.
- Strong attention to detail and organizational skills - accuracy matters on every account touched.
- Ability to multitask and prioritize in a fast-paced environment with daily deadlines.
As we move forward under the TERREPOWER name, we remain committed to the same values that have always defined us: entrepreneurship, teamwork, customer-centered, sustainability, safety. Why Join Us? When you join our team, you become part of a company that is redefining how essential products are made, reused and repurposed to reduce waste and maximize resources. Here's what sets us apart:
- Purpose-Driven Work - Every day, your work will contribute to extending the useful life of essential products, keeping vehicles on the road and critical systems running.
- Innovative Mindset - We encourage creative problem-solving and bold ideas to push the boundaries of what is possible.
- Global Reach, Local Impact - With operations in North America and Europe, we have a global presence but remain deeply connected to the communities we serve.
- Growth & Development - Whether you're on the production floor, in engineering, or part of our corporate team, we invest in your success through training, mentorship, and career advancement opportunities.
- A Culture of Collaboration - Rooted in teamwork and shared values, our employees work together to tackle challenges and drive meaningful change.
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